Ahmed Albalawy

• Managed sell-out operations with two authorized distributors, overseeing a sales team of 12
members to ensure target achievement and market coverage.
• Drove sell-in performance through proactive monthly forecasting and collaborative planning
with distributors.
◦ Generated project-based leads from active construction and industrial sites to support the
sales team in expanding market presence.
◦ Successfully secured major oil & gas end users across the Eastern Region, strengthening
company position in a strategic sector.
◦ Organized and executed product shows, live demonstrations, and technical seminars to
enhance brand visibility and product adoption.
◦ Conducted training sessions for sales teams focused on the project sales cycle, application
specific solutions, and product knowledge to boost effectiveness and confidence in the field.

Visiting customers and job sites on daily basis

Introducing Hilti products and conduct intensive demonstrations and product shows

Responsibility of sales to new and pre-defined accounts

Generating new accounts

Developing and maintaining good customer records and relations

Executing work with compliance to Hilti standards of sales execution

Coordinating sales actions with marketing, engineering and logistics team

Timely reporting

• Ensure that all necessary paperwork (price agreements, contracts, financial check, etc.)
is in place before the project start
• Create a plan, set objectives and select team members
• Organize a project kick-off with the Hilti team, defining roles and responsibilities of each
one
• Organize periodic internal meetings once the project has started to discuss what has
been done, achievements, main issues and next steps
• Actively approach customers with local engineering and sales, maintaining a direct
contact with the General Contractor and the Project/Site supervisor
• Establish excellent working relationships with Field Engineer and Account Manager /Area
Sales Managers

• Cultivated long-term relationships with clients to accurately quote pricing and terms to
achieve customer objectives.
• Grew customer base by identifying needs to deliver relevant product solutions that met
client budgets and schedules.
• Delivered high level of service to clients to maintain and extend relationships for future
business opportunities.
• Retained existing customer accounts through consistent engagement and sales data
analysis.
• Handled customer concerns and complaints to resolve issues and build loyalty.
• Developed account growth strategy by identifying opportunities with existing accounts.

- organizing the showroom
- Acheiving sales targets
- guiding customers
- managing cash/credit invoices
- working on SAP software
- increasing the work efficiency
- cooperating with logistic team on daily basis
- Demonstrating new products
- Handling customers complains

• Attract new customers alongside developing existing customers by generating sales and
leads for field-based and internal sales teams.
• Professional representation of the Hilti brand maintaining the stores appearance, stock
control and cleanliness, adhering to safety and security protocols.
• Collaborate with other internal and external departments - Sales, Tool Service Centre,
Marketing, Credit Service, Customer Care, and Logistics.
• Execution and coordination of all processes to ensure operational efficiency in line
company policy and procedures.