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Sultan Al Akshan, Senior Operations Specialist

Sultan Al Akshan

Senior Operations Specialist·Emdad Al Khebrat

Saudi Arabia

Bachelor's degree, اقتصاد وعلوم ادارية

Work experience

Total years of experience: 15 years, 10 months

Senior Operations Specialist

April 2023 - Present

Emdad Al Khebrat

Riyadh, Saudi Arabia

April 2023 - Present

✅Collaborate with candidates to validate their employment history and authenticate supporting documents, subsequently entering their information into the company database and overseeing payroll processes.

✅Conduct comprehensive orientation meetings for new employees, providing a thorough introduction to the company, its operations, and offering guidance on utilizing the SAP system effectively.

✅Manage the onboarding process by delivering employment contracts and facilitating the enrollment of new employees in health insurance plans.

✅Ensure seamless integration of employees into both the force platform and the social insurance database to maintain accurate and up-to-date records.

✅Monitor and analyze key performance indicators (KPIs) related to operations, providing insights and recommendations for enhancing efficiency and productivity.

✅Oversee risk management and compliance efforts within the operations department.

Company industry:
Management Consulting
Job role:
Human Resources and Recruitment

Project Manager

April 2021 - April 2023

Emdad Al Khebrat

Riyadh, Saudi Arabia

April 2021 - April 2023

Formulated a comprehensive project plan and personnel estimation for comparison against the project budget.

✅Created and maintained project documentation, including charters, Work Breakdown Structures (WBS), and status reports.

✅Assess and manage project risks, implementing strategies to mitigate potential issues.

✅Administered adjustments to the project's scope, timeline, and expenditures through verification procedures.

✅Presented detailed reports to top management on a weekly or monthly basis, outlining the current status and stage of each project.

✅Oversaw the delivery and acceptance of project deliverables.

✅Fostered a positive and collaborative project environment, promoting teamwork and effective communication.

Company industry:
Management Consulting
Job role:
Management

Assistant Project Manager

July 2019 - April 2021

Emdad Al Khebrat

Riyadh, Saudi Arabia

July 2019 - April 2021

✅Assisted in developing project plans, timelines, and resource allocation in collaboration with the project manager.

✅Facilitated communication and coordination among project team members to ensure tasks were completed on time and within scope.

✅Maintained organized project documentation, including charters, meeting minutes, and status reports.

✅Supported the monitoring of project expenses and resource utilization, reporting any discrepancies or variances to the Project Manager.

✅Collaborated with internal teams, including sales, human resources, and senior management to address and fulfill client requirements.

Company industry:
Management Consulting
Job role:
Management

Human Resources Operation Officer

January 2018 - July 2019

Emdad Al Khebrat

Riyadh, Saudi Arabia

January 2018 - July 2019

✅Oversaw the onboarding and offboarding processes for employees.

✅Maintained accurate and up-to-date employee records, ensuring compliance with relevant regulations.

✅Liaised with government departments and agencies, ensuring compliance with regulations and facilitating necessary approvals.

✅Supported performance appraisal processes, providing guidance to managers and employees.

✅Implemented strategies to address and enhance issues related to leave management and attendance challenges among employees.

✅Managed and addressed violations related to employee matters.

Company industry:
Management Consulting
Job role:
Human Resources and Recruitment

Human Resources Operations Officer

April 2015 - January 2018

United Pharmaceuticals Company

Riyadh, Saudi Arabia

April 2015 - January 2018

✅Managed and maintained accurate employee records, ensuring compliance with regulatory requirements.

✅Assisted in supporting performance appraisal processes.

✅Addressed and resolved issues related to labor office rules, social insurance, trade applications, passports, traffic, civil defense, health affairs, municipalities, and legal departments.

✅Managed and resolved concerns related to labor office matters, ensuring compliance and effective resolution.

✅Ensured compliance with labor laws, social insurance regulations, and other legal requirements.

Company industry:
Pharmaceutical Manufacturing
Job role:
Human Resources and Recruitment

Customer Service Sales Representative

March 2013 - March 2015

Saudi Telecom Company - STC

Riyadh, Saudi Arabia

March 2013 - March 2015

.

Company industry:
Telecommunications
Job role:
Sales

Technical Support Specialist

February 2012 - February 2013

Saudi Telecom Company - STC

Riyadh, Saudi Arabia

February 2012 - February 2013

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Customer Service Representative

June 2010 - October 2011

Alinma Bank

Riyadh, Saudi Arabia

June 2010 - October 2011

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

الامام محمد بن سعود الاسلامية

August 2013

August 2013

Bachelor's degree, اقتصاد وعلوم ادارية

Saudi Arabia

GPA (point): 2.57 out of 5

GPA (point): 2.57 out of 5

I am a graduate of Imam Muhammad Ibn Saud Islamic University with a degree in Economics from the College of Economics and Administrative Sciences. I have a comprehensive understanding of macroeconomics and microeconomics, along with in-depth knowledge of economic theories, economic analysis, and fiscal policies. I have developed strong analytical skills in using quantitative tools and economic models, and I am capable of interpreting data to support financial and administrative decision-making. Throughout my studies, I focused on practical applications of economics in management and finance, which helped me enhance my skills in market analysis and evaluating economic and organizational strategies.
View attachment

Skills

Strategic Planning
Expert
Strategic Planning
Expert
Data Analysis
Expert
Data Analysis
Expert
Operations Management
Expert
Operations Management
Expert
Project Management
Expert
Project Management
Expert
Human Resources Management Systems
Expert
Human Resources Management Systems
Expert
MS PROJECT
Expert
MS PROJECT
Expert
SAP-ERB
Expert
SAP-ERB
Expert
Power BI
Expert
Power BI
Expert
Recruitment
Intermediate
Recruitment
Intermediate
التواصل الفعال
Expert
التواصل الفعال
Expert
ادارة الفرق المختلفه
Expert
ادارة الفرق المختلفه
Expert
Excel
Expert
Excel
Expert
Strategic Planning
Expert
Strategic Planning
Expert
Data Analysis
Expert
Data Analysis
Expert
Operations Management
Expert
Operations Management
Expert
Project Management
Expert
Project Management
Expert
Human Resources Management Systems
Expert
Human Resources Management Systems
Expert

Languages

English

Expert

Training and Certifications

Certifications
SHRM-ACHRM
PMP

Training
MS PROJECT
BAKKAH
Data Analysis & Reporting in Power BI
Formatech - Integrated Learning Centers
Jul 2024