Sultan Fahad Al-Ghamdi

Key Responsibilities:

• Support, monitor, test and troubleshoot all business and manufacturing WMS applications problems.
• Develop Reports for applications related to WMS application.
•Work as the main SAP knowledge holder and user within the department involved in integration, testing and implementation of new functionalities
• Plan and perform appropriate IT related procedures.
• Play a role in developing and implementing an IT disaster recovery plan.
• Conduct software and hardware evaluations provide technical analysis and implement systems to meet the company’s IT goals.
• Administer existing Oracle and SQL databases.
• Motorola handheld Scanner devices support, Configuration and Maintenance

As MWM SAP Key User:

• Function as link between the department and IT with expertise in specific SAP module and associated technologies.
• Work as the main SAP knowledge holder and user within the department involved in integration, testing and implementation of new functionalities.
• Involved in development of manuals and conducting end user training sessions based on business requirements.

As WMS Real Time Control Information System (RTCIS) BPO Expert:

• Involved in management and maintenance of BPO resources to ensure smooth functioning of operations.
• Evaluated business requirements for configuration and customization of Real Time Controls & Information System (RTCIS) BPO solution.
• Analyzed business results, productivity and operational efficiency of the BPO.
• Optimized resource utilization through reduction of non-productive inventory and streamlining of processes.
• Honeywell handheld Scanner devices support, Configuration and Maintenance.

As Inbound Warehouse Coordinator Responsibilities:

• Monitors and plans for the unloading of all inbound items into the receiving department; ensures accurate receiving numbers. Resolves discrepancies with invoices, packing slips and receiver reports. Monitors the flow of paperwork from receiving to inventory-related tasks such as daily counts. Oversees the movement of material from receiving to its appropriate location in the warehouse in an effective, efficient and safe manner.
• Ensured appropriate safety and compliance within Receiving department
• Monitors, measures and evaluates Receiving department performance and works with Warehouse Manager to improve processes.
• Inventory control daily functions.
• Provided constant communication of material issues.
• Constantly working to improve processes and eliminate bottlenecks
• Worked with other departments in the production environment on Kaizen and other continuous improvement initiatives.
• Worked with demand planning managers/production planner to manage warehouse capacity for storage of raw materials and semi-finished goods.
• Handling of monthly ordering and the necessary reports.
• Monthly input for Forecast planning tool.
• Keep customers informed about status of orders.
• Plausibility check of customer orders.
• Review inbound stock deliveries and plan customer’s orders accordingly.

As MMCS SAP Key User:

• Function as link between the department and IT with expertise in specific SAP module and associated technologies.
• Work as the main SAP knowledge holder and user within the department involved in integration, testing and implementation of new functionalities.
• Involved in development of manuals and conducting end user training sessions based on business requirements.
• Usage of SAP system to create WH master date, resolution of delay end user issues, Inbound & outbound warehouse management and inventory control.

As DC Operation Leader and inventory Control Responsibilities:

• Implemented policies and procedures regarding the accuracy and timely movement of materials (Raw Materials and Finished Goods) Ensures the accuracy of material.
• Ensured outbound shipments are accurate and free of damage.
• Ensured the Finished Goods received from the operation department on time.
• Ensured the DC received the Finished Goods from operation department in good conditions and there is no any damage.
• Ensured there is no any mixing patch in the same bin location in the DC.
• Ensured the QA rules in place.
• Verify required outbound paperwork with drivers, ensuring that all products are properly counted.
• Coordinated outbound shipments, orderly stacking of product, and the picking and staging of outbound shipment in accordance with the required levels of productivity.
• Performed monthly process and safety audits.
• Follow-up with the planning team to make sure the carrier will send the trucks on time to avoid any delay in the shipments.
• Received Orders from clients and ensured that the same is shipped/Dispatched.
• Achieved the monthly shipments target.

• Rendered input and recommendations pertaining to business continuance issues, improvement to operations of systems and supported processes
• Monitored assigned systems/processes to ensure compliance to department guidelines and Service Level Agreements
• Ensured first level support to occurring issues and coordinated problem resolution activities
• Maintained updated processing and procedural manuals for prompt resolution of issues with minimal business impact
• Involved in initiation and documentation of problem tickets in compliance to organizational procedures
• Guided team members in resolution of critical technical issues for mission-critical business systems
• Generated awareness amongst team members in implementation/ compliance of physical and logical security policies/ procedures

• Rendered input and recommendations pertaining to business continuance issues, improvement to operations of systems and supported processes.
• Monitored assigned systems/processes to ensure compliance to department guidelines and Service Level Agreements.
• Ensured first level support to occurring issues and coordinated problem resolution activities.
• Maintained updated processing and procedural manuals for prompt resolution of issues with minimal business impact.
• Involved in initiation and documentation of problem tickets in compliance to organizational procedures.
• Guided team members in resolution of critical technical issues for mission-critical business systems.
• Generated awareness amongst team members in implementation/ compliance of physical and logical security policies/ procedures.