Management Consulting; CRM; Client Servicing
Dimam Consulting
مجموع سنوات الخبرة :4 years, 11 أشهر
Worked with principles on consulting with clients of key accounts on the operations and management of public sector projects in line with Saudi Arabia’s vision 2030.
Established strong repertoire between core team and external stakeholders
Developed a robust Customer Relationship Management (CRM) tracking system, integrating clients & projects into stakeholders’ networks and descriptions, for both internal processes & client servicing.
Managed communication with several clients, assisting partners, and facilitating meetings and contractual agreements.
Attended and participated in all relevant workshops and sessions with Dimam’s partners and clients.
Enriched knowledge of public/third sectors with the Ministry of Labor + HRDF, AlWaleed Philanthropies, Injaz Saudi Arabia, FlyNas, AlGhad Center for Youth Values Development, AVIF for GCAM (General Commission for Audiovisual Media)
Industries studied, analyzed, and worked in include Education, Housing, Finance, Logistics, Operations Management, Human Resources, Philanthropies, e-Commerce, Marketing, and Public Relations
Dimam is co-founded by a group of purpose driven individuals with diverse experiences in private, public and third sectors. We strive to co-create and collaborate community engagement experiences. We offer consultancy, advisory, design and implementation for Vision 2030 initiatives. Its services include workshop and design facilitation, engagement strategy and road-map, engagement solution design, and solution implementation. It was founded to connect individual passions for the future and the Saudi community to a collective vision of Saudi society, one that aligns with the Vision of 2030.
Managed the internal organization & client activities, playing essential roles for key project stakeholders
Set up meetings between client decision makers and company practice leaders and principals
Analyzed and reviewed data reports, policy manuals, technical proposals
Researched and explored industry-centric opportunities for the Saudi socio-economic development in line with Vision 2030
Gained a strong foothold in the corporate & public sectors, in the fields of Information & Data Collection Analysis, Business Development, and Client Engagement, helping to develop recommendations to streamline operations
Developed company’s corporate profile, client proposals, and implemented company’s branding and copywriting image.
Integrated marketing strategies in line with local and regional market analysis
Hadafcom is a Management Advisory firm serving a diverse industry from public and private organizations of different size and maturity. Our projects range from providing advisory services to executives on how to approach their challenges and pain points all the way to key turn program management and delivery. We work with international and local organizations and experts to ensure the right mix of disciplines to deliver programs to the highest benefit to the customer and beneficiaries. With the end user always in mind, we employ LEAN methodologies in all our advisory work to maximize the benefit to customers and staff while maintaining efficiency and productivity. Our mission is to support the kingdom of Saudi Arabia in achieving its ambitions for Vision 2030.
Identified potential clients, initiated successful relationships with new clients, and maintained current ones with growth
Setup meetings between client decision makers and company practice leaders and principals
Effectively handled and promoted all products creating business sales pipelines
Managed multiple weekly client sales from various industries, overseeing their campaigns and advertisements
Developed sponsorship opportunities and key note speakers for promoting the first BNC Awards in Saudi Arabia
Increased the database and network clientele for all print & digital media products
Planned successful approaches and pitches; worked with team to develop proposals for the client’s needs and objectives
Delivered several campaigns with proven and cost-effective return on investment
Successfully delivered promised performance targets on campaigns for media agencies, financial houses and institutions,
automobile companies, hospitality companies, construction and logistics companies, SMEs, and educational institutions
BNC was founded to create a media publishing house that truly delivers and caters to the needs of the Middle East region and beyond. From being a key player on the MENA region’s publishing scene, to becoming its go-to source for business news across a variety of industries, BNC Publishing prides itself on bringing information and inspiration to its enterprising audience. Vowing to do things differently, today BNC Publishing is a worthy testament of its efforts to give a voice to the current and future generations of businesses in the Arab world.