Call center agent
Abu Dhabi Commercial Properties
مجموع سنوات الخبرة :5 years, 3 أشهر
- Receive leasing calls, Provide information for tenants/ New customers inquires
- Receive maintenance calls, assign contractors & follow up status.
- Emails, reports and other administrative tasks
Helpdesk - Facility Maintenance Department Oct 2014 to Sep 2015
Answering telephone calls and replying to email requests by clients
Assigning maintenance requests and follow up with site teams
Keeping client/ customer/tenants informed about the status of requests.
Prepare Reports and perform administrative tasks
Administrative Assistant/ Reception - Sales Department
Greet clients and provide a welcoming and professional experience
Support in call answering and directing
Perform general administrative duties including typing, filing and preparation of correspondence
- Answering telephone calls and replying to emails requests by clients.
- Maintains call center database by entering information.
- Making daily reports and other admin tasks.
- Research potential clients and pursue new business relationships.
- Visiting Clients and Companies, Presenting and Introducing the company profile and services.
- Obtain client requirements and prepare business development strategies.
- Cultivating and maintaining business relationships with current and potential clients.
- Administrative tasks like: Sending emails, Calling Clients and Candidates, etc.
Promoter, Customer Service and Ticketing (Part time)
I'm still studying IT major on 3rd semester , can manage between work and study timing .