sultan kaabi, Human resource department manager

sultan kaabi

Human resource department manager

SECOND ADAVNCE MEDICAL COMPANY

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Bachelor of Business Administration
Experience
13 years, 1 Months

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Work Experience

Total years of experience :13 years, 1 Months

Human resource department manager at SECOND ADAVNCE MEDICAL COMPANY
  • Saudi Arabia - Riyadh
  • My current job since November 2020

• Preparation of HR policies and procedures and make sure that they are aligned with the internal policies of the company.
• Manage and track the recruitments, insurances, vacations, salaries, and terminations of the employees and make sure that the company will not have any manpower shortage at any time.
• Preparation and follow up for the job opportunities advertisements.

• Preparation of the reports related to the technical and management levels in the company.
• Follow up with the yearly evaluations of the employees and make sure that these evaluations are in accordance with the HR and company policies.
• Manage and follow up for the complains raised by the employees to make sure that they have been solved in effective manner.

HR Manager at شركة الدهانات السعودية بينتكو
  • Saudi Arabia - Riyadh
  • February 2022 to February 2024
Human resource department manager at Alomr Comfort company for operation and maintenance
  • Saudi Arabia - Riyadh
  • August 2020 to November 2020

• Preparation of HR policies and procedures and make sure that they are aligned with the internal policies of the company.
• Manage and track the recruitments, insurances, vacations, salaries, and terminations of the employees and make sure that the company will not have any manpower shortage at any time.
• Preparation and follow up for the job opportunities advertisements.

• Preparation of the reports related to the technical and management levels in the company.
• Follow up with the yearly evaluations of the employees and make sure that these evaluations are in accordance with the HR and company policies.
• Manage and follow up for the complains raised by the employees to make sure that they have been solved in effective manner.

Human Resource Manager at Amoudi Holding Company
  • Saudi Arabia - Riyadh
  • November 2018 to October 2020

• Preparation of HR policies and procedures and make sure that they are aligned with the internal policies of the company.
• Manage and track the recruitments, insurances, vacations, salaries, and terminations of the employees and make sure that the company will not have any manpower shortage at any time.
• Preparation and follow up for the job opportunities advertisements.

• Preparation of the reports related to the technical and management levels in the company.
• Follow up with the yearly evaluations of the employees and make sure that these evaluations are in accordance with the HR and company policies.
• Manage and follow up for the complains raised by the employees to make sure that they have been solved in effective manner.

personnel department coordinator at Al Mutlaq Holding Company (Sudair Furniture Factor)-
  • Saudi Arabia - Riyadh
  • September 2015 to November 2018

Follow up and manage the employees’ transferring processes and
make sure that all the company branches have enough manpower to
avoid any shortage.
Al Mutlaq Holding Company (Sudair Furniture
Factor)- personnel

Banking operation at Riyadh Bank
  • Saudi Arabia - Riyadh
  • March 2015 to November 2015

• Directing customers to use alternative electronic channels (automatic teller, phone banking, internet, customer call center).
• Answer clients' questions and complaints without delay, or escalate them to the branch management if needed.
• Ensure that the data on the documents are correct, with the accuracy of the entry on the system.
• Ensure that the customer has proof of identity.
• Receiving requests from clients, and ensuring the completeness of their data.
• Maintaining the confidentiality of the password, not sharing it with others, and changing it from time to time.
• Adherence to policies and procedures for keeping the custody and documents.

customer service at Al Rajhi Bank
  • Saudi Arabia - Riyadh
  • April 2011 to February 2015

Seize opportunities to sell the bank’s products to customers and
direct them to the source of receiving the required service.
* Communicate with all employees in the branch and other branches
in the bank and the support and oversight departments.
* Meeting the needs of customers by ensuring a high quality of service
within the limits of the powers granted
* Taking care of customer problems and inquiries related to the bank’s
services and products.
* Enhancing relationships with clients and interacting with their needs
and requirements.
* Explaining information about the bank’s policies and procedures for
the concerned product and facilitating its understanding for
customers.
* Maintaining a level of professional awareness when dealing with
clients, based on the policies and procedures manual.
* Demonstrate cooperation, commitment, teamwork and assistance
to other employees.
* Discipline - flexibility and compliance when assigned to any task, as
needed.

Education

Bachelor's degree, Bachelor of Business Administration
  • at Imam Mohammad Bin Saud
  • February 2018

, Riyadh ACADEMIC QUALIFICATIONS EDUCATION Imam Mohammad Bin Saud/

Specialties & Skills

Training
HR Management
Administration
Staffing Industry
Employee Affairs
CONTRACT MANAGEMENT
POLICY ANALYSIS
ADVERTISING
BANKING
CALL CENTER
CUSTOMER RELATIONS
DIRECTING
DOCUMENTATION
GOVERNMENT
HUMAN RESOURCES
Recruitment
Administration
Onboarding
Sourcing
Operational HR
Planning
Performance Management
Negotiation
Organizational Development
Performance Appraisal
Payroll
Problem Solving
Training
HR Strategy
Employee Relations
HR Management
Management
Microsoft Office
Customer Service
Microsoft PowerPoint
Marketing
Accounting
Oracle HR

Languages

Arabic
Native Speaker

Training and Certifications

• Preparation course in Retail Banking (Training)
Training Institute:
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• Professional Marketing Course (ACE) (Training)
Training Institute:
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• A course in Administrative Development (Training)
Training Institute:
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• A course in Administrative Development (Training)
Training Institute:
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• Mastering Incoming Calls Using Social Intelligence. (Training)
Training Institute:
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• Combating Money Laundering and Terrorism Financing, and Know Your Customer Principle at Al Rajhi B (Training)
Training Institute:
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• A training course in services and products of Al Rajhi Bank for 15 days. (Training)
Training Institute:
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• Basic skills course in information technology applications (Training)
Training Institute:
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• Computer course (Data Entry and Word Processing). (Training)
Training Institute:
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