Relationship Manager
National Commercial Bank - Alahli NCB
Total years of experience :8 years, 3 Months
Building and maintaining relationships with top clients alongside Conducting business reviews.
Achieving client relationship targets and KPI’s as set by the Head of Sales.
Monitoring company performance against service level agreements and flagging potential issues.
Escalating and resolving areas of concern as raised by clients.
A team member in the Credit Card Department.
Responsibilities:
• Minimizing cost by combining three different cards into one.
• Problem-solving and minimizing process time of matching 1000 credit cards with their trophies.
• Planning the 2016 CFD strategy.
Major GPA: 2.79 out of 4