sultan Alsubaie

• Served as the primary point of contact for client communications, managing
inquiries and resolving technical and service-related issues.
• Assisted in coordinating small-scale IT projects, tracking tasks, monitoring
deadlines, and ensuring project milestones were met.
• Liaised between customers and technical teams to ensure project requirements
were understood and client feedback was addressed.
• Contributed to a high level of customer satisfaction through proactive
communication and effective problem-solving.

• Handled a high volume of customer inquiries via phone, email, and chat, providing
timely and accurate information.
• Resolved customer complaints and issues, escalating complex cases when
necessary, to ensure a positive service experience.
• Documented customer interactions and feedback in the companys CRM system to
support service improvement initiatives.

ممثل خدمة العملاء كول سنتر في متاجر لاند مارك سنتر بوينت ،ماكس،هوم بوكس