كلما زادت طلبات التقديم التي ترسلينها، زادت فرصك في الحصول على وظيفة!
إليك لمحة عن معدل نشاط الباحثات عن عمل خلال الشهر الماضي:
عدد الفرص التي تم تصفحها
عدد الطلبات التي تم تقديمها
استمري في التصفح والتقديم لزيادة فرصك في الحصول على وظيفة!
هل تبحثين عن جهات توظيف لها سجل مثبت في دعم وتمكين النساء؟
اضغطي هنا لاكتشاف الفرص المتاحة الآن!ندعوكِ للمشاركة في استطلاع مصمّم لمساعدة الباحثين على فهم أفضل الطرق لربط الباحثات عن عمل بالوظائف التي يبحثن عنها.
هل ترغبين في المشاركة؟
في حال تم اختياركِ، سنتواصل معكِ عبر البريد الإلكتروني لتزويدكِ بالتفاصيل والتعليمات الخاصة بالمشاركة.
ستحصلين على مبلغ 7 دولارات مقابل إجابتك على الاستطلاع.
Head Of Operations
Designer-24
مجموع سنوات الخبرة :14 سنوات, 6 أشهر
- Drive operational and service strategy to contribute to annual sales
- Develop process and service improvements (created detailed SOPs for every process including best practices)
- Study customer feedback, experience, & journeys to drive website improvements that affect conversions
- Guide promotional strategies and marketing efforts based on research and metrics
- Develop and maintain all customer service and order fulfillment policies and processes
- Forecast sales, costs, and expenses to optimize profits.
- Continuously assess pricing and make sure prices are aligned to business and macro situations
- Lead monthly, quarterly, and yearly business reviews to analyze and act on reports.
- Buying: Oversee the buying and supplier selection and ordering process
- Category Management
- P&L Analysis
- Coordinate and manage product photoshoots
- Create and implement training guidelines for all departments
- Manage and monitor the E-commerce software for potential improvements/fixes
- Manage and optimize inventory
- Manage expansion plans to new regions/countries (both technically and operationally)
- Set and manage new features implementation (subscriptions, cross selling with other E-com stores, add rent to buy feature.... & more) - Ensure that health and safety regulations are followed.
- Set and drive the brand retail strategy and cascade it within the team
- Supervise procurement including sourcing strategy, supplier selection & evaluation, as well as shipping, import, and product quality management
- Warehouse, inventory, replenishment, & Fulfillment management.
- Manage production and printing cycles
- Manage International cargo shipments, clearance, and document preparation for export and import purposes
- Product management (introducing new products to the line(es)
- Manage sourcing products from China and Turkey
- Develop pricing strategies across various product lines and positioning the products based on value and competitive situation.
- Work with marketing and produce marketing materials - Customer experience & Satisfaction management
- Develop efficiencies in workflows
- Develop and implement best practices
- Manage inbound and outbound inventory
- Coordinate with offshore distribution centers with regards to order fulfillment
- Oversee daily operations (order processing, processing payments, returns, answering tickets... )
- Resolve PayPal and any Payment Disputes
- Resolve Complaints and critical cases
- Detect and prevent fraud orders
- Deliver guidance and expertise to the team through coaching, development, and training
- Process daily orders (including payment gateways) and perform routine order tracking through the company’s software to ensure timely processing and shipping of customers’ orders.
- Follow up on existing issues and keeping customers updated on the status of their orders
- Handle inventory and return orders including refunds
- Maintain updated reports related to internal operations.
- Communicate with customers through multiple channels (CRM/Tickets, phone calls, live chat); sometimes simultaneously
