Sr Receptionist/front desk Admin/Call centre agent.
Nail Spa
Total years of experience :4 years, 11 Months
Receptionist
Call centre agent duties.
• Receive, direct and relay telephone messages and fax messages.
• Ensure a consistent booking system.this is by making sure all guests are booked at the right time and correct booking.
• Pick up and deliver the mail.
• Front desk operations and customer service.
• Maintain the general filing system and ensure all reports are done on time
• Assist in the planning and preparation of meetings, events and promotion preparations
• Making follow-up calls existing guests to ensure customer satisfaction
• Maintain an adequate inventory of office supplies.
• Respond to guests inquiries.
• Provide word-processing and secretarial support.
Visual Merchandiser & Sales Advisor
• Started as Sales Associate and subsequently delegated in In-Store Visual Merchandiser post.
• Main role involved Visual Merchandising, Customer Service, Sales Support and Administration.
• Responsible for formulating a visual merchandising strategy and plan to build and uphold the image of the brands as per the standards.
• Proposing creative concepts for visual display & window dressing as well as preparing visual display calendar for all the brands in accordance with seasonal requirements, promotions and brand specifications.
• Ensuring that all visual display items are in place as per company/brand standards within time and budget frame by obtaining store layout plans and coordinating with the Retail Mangers, Display Team and Mall Managers.
• Addressing professionally to customer order inquiries in order to facilitate smooth order execution from point of purchase until it reaches the customers’ site.
• Monitoring deliveries, stock transfers documentation and proper utilization of equipments.
• Providing training to staff members to ensure the standards of visual merchandising are being maintained. Looking after proper housekeeping is properly observed at all times.
A begginers class in basic, social and business arabic.
Basic nusing, Phamacology,Midwifery,Anatomy&Phisiology,medical terminologies,Surgical Instrumentation & steriliZation.
