Sumi Pillai, Sales Executive

Sumi Pillai

Sales Executive

FIRST GULF BANK

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Banking
Experience
3 years, 0 Months

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Work Experience

Total years of experience :3 years, 0 Months

Sales Executive at FIRST GULF BANK
  • United Arab Emirates
  • May 2012 to March 2014

1. FIRST GULF BANK
May 2012 till Date
Employed as Sales Executive.

Key Accomplishments.
• Marketing Retail Banking Products (Credit Cards) in U.A.E and achieving given individual target while compromising the team target.

• Building & Maintaining sound relationship with companies and individual customers for future businesses and cross sell banking products

• Initiating and developing relationship with corporate decision makers in order to provide consumer banking products to their employees

• Ensuring, Delivering & Maintaining high quality service standards set by the Bank.

Sales Executive at First Gulf Bank
  • United Arab Emirates - Dubai
  • May 2012 to March 2014

A competent professional in handling Customer Queries.
Talent for proactively identifying & resolving problems.
A skilled Professional with exceptional presentation skills and abilities in Sales cum Customer Service.
An effective communicator with exceptional relationship skills with the ability to relate to people at any level of business and management.

Customer Service and Marketing Representative at OCEANS CONNECT PVT
  • October 2010 to October 2011

2. OCEANS CONNECT PVT.
From October 2010 to October 2011
Employed as Customer Service and Marketing Representative


• As a Customer service and Marketing Representative, assumed full responsibility to influence the decision process and communicated value to our buyers through in-depth needs analysis.

• Performed cost-estimates.

• Assisted in identifying and conducting on-going competitive analysis and regularly communicating relevant information throughout the organization.

• Interfaced with sales, marketing, and customers to understand customer requirements and needs as they pertain to the assigned product line.

• Developed presentations and demonstration materials to support sales of company products including customer visits, road shows, and trade shows.

• Participated on cross-functional teams to ensure the continuous, on-going improvement of methods, processes, productivity and quality, while reducing costs.

Customer Service Representative at Oceans Connect Pvt Ltd
  • India - Pune
  • October 2010 to October 2011

Oceans Connect is a leading outsourcing provider, delivering highly tailored solutions to meet the specific needs of the UK’s most customer-focused businesses

Education

Bachelor's degree, Banking
  • at D.Y Patil College
  • April 2012
Bachelor's degree, Commerce
  • at Pune University
  • January 2012

Name of Examination Board Year Class Bachelor in Commerce Pune University 2012 Higher Second Class

Bachelor's degree,
  • January 2008

H.S.C Maharashtra State Board 2008 Second Class

Bachelor's degree, Aviation
  • January 2007

Diploma course in Aviation, Hospitality & Travel management Frankfinn Institute of Air Hostess Training 2007 Distinction

High school or equivalent,
  • January 2005

S.S.C Maharashtra State Board 2005 Second Class Computer Literacy Operating System: Windows 95 to XP. : Microsoft Office (Excel, Word)

Specialties & Skills

Customer Service
Customer Satisfaction
Team Player
Sales Coordination
Administration
AND MARKETING
AS SALES
BANKING
MARKETING
RETAIL BANKING
SALES EXECUTIVE

Languages

English
Expert
Hindi
Expert
Malayalam
Expert
Marathi
Expert

Training and Certifications

Distinction (Certificate)
Date Attended:
March 2007
Valid Until:
March 2008