DGM – Business Solutions - Retail
COGNIZANT TECHNOLOGY SOLUTIONS
Total years of experience :17 years, 0 Months
Strategic consulting for international retailers to drive future ready business.
Solution design and outsourcing to cost effectively optimize customers’ experiences.
Process mapping and amendment recommendation for tangible & lasting solutions.
Customize IT Infrastructure Services for business advancement and enable meaningful change, as per technical needs and budget.
Define and develop an innovative merchandise management process to create better and customer centric assortments with optimal pricing.
Optimize resources with testing processes, tools and consulting expertise to deliver better customer experience.
Deliver value with business intelligence solutions and enable informed decisions.
Categories comprise of Furniture, Décor, Luggage, Festive/Seasonal, DIY and Tools.
Implement Planograms to enhance customer experience as per the decision tree.
Project sales, gross margins, returns, markdowns, liquidation etc. for the existing as well as upcoming stores.
Plan the best fixtures, visual merchandising tools, planogram and the layout for the categories.
Strategize growth potential areas and develop plans for execution, including promotions.
Analyze ways & means to grow like for like sales and implement findings.
Ensure that category plan development happens as per set time frame and all adhere to the same.
Understand the shopper & develop strategies for the categories in line with the corporate objectives to deliver the financial targets within the set time frame.
Manage the stock and intake of each option within the departments throughout its life, ensuring that availability is maintained at all times & in accordance with the assortment plan.
Develop and execute action plans to maximize the sales & profitability of each option at minimum risk.
Create strategies at the point of purchase to meet needs of shoppers.
Create and communicate the category strategy to the regional teams and ensure implementation and compliance.
Managed the entire General Merchandise import plan end to end, including visits to Chinese vendors.
Scholastics ➢ Two Year full time PGDBM (Marketing) from Faculty Of Management Studies, Indian Institute of Rural Management, Jaipur (Dec.1999)
➢ B.Com from Motilal Nehru College, Delhi University (1997)