Sunil Nair

India Pursuit lead

I lead the india delivery organisation on multiple successful ADM pursuits with a
total win of $55 million TCV in new sales over the last 3 years.

Global SDM - Tenneco:
My responsibility on this engagement is to lead the global team and oversee
end-to-end Delivery & P&Ls for all services that Capgemini provides for Tenneco
including Projects & Lights-On Support.The application portfolio involves SAP
ERP, SRM, EDI, Data-warehouse, Notes, & Java/web technologies.

Key Achievements:

• Instrumental in solutioning, negotiating & winning a 5 year extension to the
Tenneco contract.
• Instrumental in implementing a radical service improvement plan (including
building & mentoring the right management team, designing improvements to core IT process & actively engaging the customer on RCAs & other improvement initiatives etc.) that resulted in significant & sustained improvements in delivery. This in turn helped us achieve a radical transformation in client satisfaction and perceptions on Capgemini capabilities.
• In recognition of sustained improvements in all quarters, the Tenneco
engagement was selected as Capgemini's Engagement of the Quarter in Q2 2012.
• The team received a direct recognition for substantial & sustained
improvement in services during my tenure from the Tenneco CIO.
• 2 six-sigma projects that I initiated and oversaw as part of overall Service Improvement plan in Tenneco won special award at ISI competition, besides winning prizes at internal Capgemini competitions.

Alcatel-Lucent Engagement (Naperville, IL)

As the Onshore Service Delivery Manager my responsibilities in this engagement included overseeing to Distributed Service Delivery (Lights-On Support & Projects), manage client relationships, manage commercial aspects of Projects,
lead top-level initiatives, and develop proposals. As part of this engagement I successfully managed a distributed team of more than 100 resources spread across North America & India.

The Application Portfolio included e-Commerce, Configurators, B2B/EAI/EDI, Portals and IAM/SSO solutions.

Key Achievements:
• Successfully transitioned a complex portfolio of over 65 applications and drove service improvement plans to stabilise performance to now ensure we meet and exceed client expectations.
• Consistently comply with all applicable SLAs & key measures for Projects & Lights-On Support.
• Successfully managed supplemental projects worth approximately $15 million while consistently meeting or exceeding CSR ratings.

Additional Growth -
• Expanded AM scope to include EMEA EAI, Data Warehouse & Web Publishing support. This ongoing support resulted in additional 25 FTEs and an increase in annual revenue of $1.5 million.
• New Projects - Proactively identified improvement opportunities in thePortals & Web 2.0 space resulting in approved projects worth $2.5 million.

Key Engagements:

Sprint Long Distance (Dallas, TX, Chicago, IL)

As the Application Delivery Manager my responsibilities in this engagement were to manage Lights-On support & Application development (Projects & Enhancements) for a diverse Portfolio of applications including Order Management (Web-OE), Field Support Automation (FSA), Directory Management Systems and Project Portfolio management systems.

Key Achievements:
• Successfully led multiple strategic projects including Web-OE, FSA and Project Portfolio management systems
• Successfully ramped up the support team and executed transition on time and on budget.
• Won multiple awards (Sprint & Capgemini) in recognition for service excellence.
• Lead the team in actively collaborating with the client's Architecture teams to identify opportunity areas and win additional project effort for Capgemini.
• Successfully trained & deployed close to 20 resources on Java/OOO technologies.
• In the capabilities management space, I oversaw the functioning of the LOOP (League of Object Oriented Professionals) which was tasked with retooling legacy developers in Java/J2EE & conducting sessions & brown-bags on technology trends.


FedEx (Chicago, IL)

As the stream lead, my responsibilities on this engagement was to lead the stream tasked with developing enhancement for FedEx's webMethods based Leapfrog - supply-chain solution. The primary objective was to drive operational efficiency by developing web-based admin module to automate Package migration, build deployment and verification across 20 odd clustered Integration
server instances.

The key highlight of this project was to successfully execute the build to run on time and on budget.

Key Engagements:

Hyatt (Chicago, IL)

As the Integration Lead, my responsibilities on this Project were to lead design & development of an EAI platform (webMethods based) to integrate Hyatt's One-World based ERP solution with existing enterprise applications and Partner solutions.
I ensured successful delivery of all integration points including Property management module, Clinical system (under HIPA secure transfer regulations), CRM lead management system, Pinnacle POS systems, ADP payroll and checkoutsourcing.

Sprint Long Distance (Reston VA, Chicago, IL)

As the technical Stream/Team lead I worked on various projects to deploy enterprise J2EE & Open systems based solutions for Sprint including ION Web Order Entry, DIMS (Directory Information Management Systems), FSA (Field Service Automation ) etc.

Ernst & Young:
As a Senior consultant on the Sprint engagement, I was involved in design & development of core order entry & User Management module (entitlements and authorisation) for ION Web-Order system.

PFS Web, Plano, TX
Developed customisations to JD Edwards order fulfilment module to integrate a newly acquired custom warehouse management system to their core Billing/CIS systems.

!MSC Tools, Melville, NY
!Designed and developed customisations & enhancements to their warehouse management system implemented using JD Edwards.

Johnson & Johnson India Ltd, Mumbai, India
Worked as a senior developer responsible for developing enhancements to their BPCS sales & distribution Module.

Castrol India Ltd.
!I was involved in development of a customized Material Resource Planning (MRP)Package.

Trainee software engineer involved in developing enhancements to their SSI banking solutions.