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Suraj Singh, Head Waiter

Suraj Singh

Head Waiter·Neo Café,

United Arab Emirates

Diploma, Hospitality And Hotel Management

Work experience

Total years of experience: 4 years, 1 months

Head Waiter

November 2023 - Present

Neo Café,

Dubai, United Arab Emirates

November 2023 - Present

Deliveredexceptionalguestserviceand resolvedcomplaints
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Waiter

August 2022 - August 2023

Chocomelt,

Al Kuwait, Kuwait

August 2022 - August 2023

Delivered high-qualityguestserviceand resolvedcomplaints
Managed POSbillingandensuredaccurateorderprocessing
Increasedsalesthrough upsellingand personalized recommendations
Maintained highcleanlinessandsafetycomplianceduringpeakoperations
Supporteddailyrestaurantoperationsduringbusyshifts
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Industrial Trainee

October 2021 - January 2022

Westin,

Pune, India

October 2021 - January 2022

Completed professional hospitalitytrainingunderluxuryservicestandards
Gained hands-on experience in guest service, teamwork, and hotel
operations
Supported daily hotel operations, ensuring efficiency and high service
quality
Company industry:
Hospitality & Accomodation
Job role:
Teaching and Academics

Education

Amrapali University

March 2022

March 2022

Diploma, Hospitality And Hotel Management

India

Skills

CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FOOD SAFETY AND SANITATION
Intermediate
FOOD SAFETY AND SANITATION
Intermediate
FOOD SERVICES
Intermediate
FOOD SERVICES
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
HOTEL OPERATIONS
Intermediate
HOTEL OPERATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate

Languages

English

Beginner

Hindi

Beginner

Arabic

Beginner

Training and Certifications

Certifications
Basic Food Safety & Food Service Training