Thwel Thwel Soe

Visa services
Documents checking, register and enroll for visa submission and visa collection
Registration on ISC(Immigration Security Clearance - biometric system) for general workers
Files cleaning and store registered slips
Printing ISC stickers
Take photos and Photoshop for both social visa applicants and general workers
Enquiry, reserve air tickets(Domestic/Int’l) for customers and office staffs
Hotel rooms reservations
Printing the SID Card for shippers
Money Exchange
Prepared Daily Statement OSC /ISC(Immigration Security Clearance - biometric system) & SID
(Seafarers Identity Documents)
Doing enrollment and passport renewal(issuing)at the Embassy of the Republic of the Union of
Myanmar(Singapore & Malaysia)

Updated reservations.
Greeted customers warmly, aiming to provide positive, smooth check-in and check-out experiences.
Courteously and accurately answer inquiries from potential guests and accepts hotel 
Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
Allocate rooms to expected arrivals after checking the guest preferences and specials 
Provided guests with keys and directions to room
Collect payments and settle the register at the end of the workday.
 Registered guest information on hotel database to maintain accuracy.
resolve problems in a quick, efficient manner to
maintain a high level of customer satisfaction and quality service
Maintained tidy work area to support cleanliness and quality standards.