Cluster IT Supervisor
Four Seasons Resorts Seychelles
Total years of experience :9 years, 3 Months
Installation and administration of computer servers and workstations.
Installing, reinstalling and updating licensed software; keeping records on purchased licences.
Performing regular system and software audits.
Analysing system logs and identifying possible irregularities.
Optimising the system operation and performance.
Managing the rights of access to the computer network with an emphasis on safeguarding of sensitive data from unauthorised access.
Responsibility for the controlled access to the Internet and securing of incoming and outgoing data.
Carrying out regular back-ups of electronic data.
Providing methodological support to employees regarding the software and hardware equipment usage.
Solving technical problems.
As a IT support responsible for the installation, operation, and maintenance of computer systems and other technologies, Such as a communication system. An IT support duty include configuring hardware and software setting up peripherals such as printer or routers, repairing equipment, and providing daily service to the users. As a IT support need to work at a help desk, answering calls and emails regarding the computer network or communication system. Also IT support need to take responsible for writing reports, tracking inventory, evaluating new technologies, negotiating contracts with vendors and developing contingency plans in case of network failure.
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