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Suresh Selvam, Senior Manager HR & Business Operations

Suresh Selvam

Senior Manager HR & Business Operations·Kworks Technologies Pvt Ltd

India

Bachelor's degree, Business Administration

Work experience

Total years of experience: 17 years, 9 months

Senior Manager HR & Business Operations

March 2022 - Present

Kworks Technologies Pvt Ltd

March 2022 - Present

• Directed end-to-end HR Shared Services covering payroll, onboarding, employee lifecycle, benefits, and compliance for
India and UAE-based client operations, consistently achieving 98%+ SLA adherence.
• Ensured full UAE regulatory compliance including MOHRE labour card processing, WPS payroll disbursement cycles,
and annual leave/gratuity entitlement calculations in line with UAE Labour Law (Federal Decree-Law No. 33 of 2021).
• Designed and implemented centralized HR SOPs and governance frameworks adopted across 5+ client accounts,
reducing audit findings by ~40% and strengthening compliance readiness.
• Led HR automation initiatives using Zoho People and Zoho Payroll, cutting manual processing time by 35% and
improving payroll accuracy to 99.5%.
• Partnered with senior leadership on workforce planning, manpower forecasting, and HR MIS reporting, enabling
data-driven headcount decisions across growth phases.
• Drove employee engagement and grievance resolution programs, reducing escalation incidents by 30% and improving
satisfaction scores across managed workforce.
• Managed vendor contracts, commercial negotiations, and strategic partnerships, delivering cost optimization across HR
service delivery functions.
Company industry:
Video Gaming

HR Manager Business Partnering

January 2022 - February 2022

Think & Learn Pvt. Ltd. (BYJU’S)

Bengaluru, India

January 2022 - February 2022

• Led the HR Business Partner function for off-roll employees, managing their complete
lifecycle from hire to exit.
• Managed onboarding, exit formalities, compliance, and payroll systems for off-roll staff.
• Oversaw implementation of SuccessFactors and payroll systems to streamline HR processes.
Company industry:
Training & Education Center

HR Manager – Operations & Compliance

April 2020 - December 2021

Hiveloop Technologies Pvt. Ltd.

Bengaluru, India

April 2020 - December 2021

• Managed full-spectrum HR operations and statutory compliance for a vendor-based workforce of 26, 000+ across
multiple Indian states — one of Indias largest gig/contract workforce HR programs at the time.
• Led 12+ compliance audits and vendor governance programs annually, reducing compliance risk exposure by ~45% and
achieving zero statutory penalties across the tenure.
• Automated HR workflows (onboarding, attendance, payroll) using Zoho HR suite — reducing onboarding processing
time by 50% and payroll cycle time from 5 days to 2 days.
• Managed group insurance and benefits administration for 26, 000+ workforce, renegotiating vendor contracts to
achieve 15% cost savings on total insurance spend.
• Built and maintained HR MIS dashboards tracking 10+ workforce KPIs, providing C-suite visibility into headcount,
attrition, and compliance metrics.
Company industry:
Internet & E-commerce

People Operations Partner

March 2014 - April 2020

Flipkart Internet Pvt Ltd

Bengaluru, India

March 2014 - April 2020

Company industry:
Internet & E-commerce
Job role:
Human Resources and Recruitment

HR Operations & Vendor Management

October 2013 - January 2014

Metlife India Insurance (PNB)

Bengaluru, India

October 2013 - January 2014

• Directed HR vendor teams, ensuring 98% SLA adherence.
• Executed vendor agreements and ensured payments coordination with internal teams.
• Managed recruitment vendors for PAN-India hiring requirements across multiple functions.
• Conducted training workshops, aligning HR staff to emerging trends.
Company industry:
Insurance & TPA

HR & Admin Generalist-Feb

January 2010 - January 2013

Awatc Container Lines Pvt. Ltd.

Chennai, India

January 2010 - January 2013

Company industry:
Shipping

HR & Admin-Jun

January 2008 - January 2010

Global Trendz Pvt. Ltd.

Chennai, India

January 2008 - January 2010

Company industry:
Textile & Apparel Production

Education

University Of Madras

January 2004

January 2004

Bachelor's degree, Business Administration

India

GPA (percentage): 82%

GPA (percentage): 82%

Skills

Employee Health
Expert
Employee Health
Expert
Employee Engagement
Expert
Employee Engagement
Expert
Compliance
Expert
Compliance
Expert
HR Operations
Expert
HR Operations
Expert
Managing Employees
Expert
Managing Employees
Expert
HR Operations Management
Expert
HR Operations Management
Expert
Compliance and Governance
Expert
Compliance and Governance
Expert
Employee Experience and Engagement
Expert
Employee Experience and Engagement
Expert
Process Excellence
Expert
Process Excellence
Expert
Data-Driven Insights
Expert
Data-Driven Insights
Expert
Strategic Leadership
Expert
Strategic Leadership
Expert
BUSINESS PARTNERING
Expert
BUSINESS PARTNERING
Expert
HUMAN RESOURCE MANAGEMENT
Expert
HUMAN RESOURCE MANAGEMENT
Expert
HUMAN RESOURCE STRATEGY
Expert
HUMAN RESOURCE STRATEGY
Expert
WORKFORCE PLANNING
Expert
WORKFORCE PLANNING
Expert
ORGANIZATIONAL DEVELOPMENT
Expert
ORGANIZATIONAL DEVELOPMENT
Expert
CORPORATE FINANCE
Intermediate
CORPORATE FINANCE
Intermediate
VENDOR MANAGEMENT
Expert
VENDOR MANAGEMENT
Expert
AUTOMATION
Expert
AUTOMATION
Expert
OPERATIONAL EFFICIENCY
Expert
OPERATIONAL EFFICIENCY
Expert
DIGITAL TRANSFORMATION
Expert
DIGITAL TRANSFORMATION
Expert
Team Leadership
Expert
Team Leadership
Expert
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
HUMAN CAPITAL MANAGEMENT HCM
Intermediate
HUMAN CAPITAL MANAGEMENT HCM
Intermediate
LABOR LAW
Intermediate
LABOR LAW
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL CHANGE MANAGEMENT
Intermediate
ORGANIZATIONAL CHANGE MANAGEMENT
Intermediate
WELDING PROCEDURE SPECIFICATION
Intermediate
WELDING PROCEDURE SPECIFICATION
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate

Languages

English

Expert

Kannada

Expert

Tamil

Expert

Hindi

Expert

Telugu

Intermediate

Malayalam

Intermediate

Training and Certifications

Certifications
UAE Labour Law & MOHRE Compliance(KHDA Certified)
Learner's Point
Jun 2026
Six Sigma Green Belt Certification HR Analytics & Advanced Excel
UAE Labour Law & Employment Regulations (KHDA Certified)
Six Sigma Green Belt Certification HR Analytics & Advanced Excel
Six Sigma Green
Flipkart Internet Pvt Ltd
Mar 2019

Hobbies and interests

Watching Movies, Travelling