Parts Business Devlopment Manager
Mobis India Ltd.
Total years of experience :19 years, 11 Months
Mobis India Ltd. (July.2012 to Present)
Mobis India Ltd is a Hyundai group company, manufacturer of automobile parts. Globally the Spare Part operations for Hyundai Motors are handled by Mobis.
Parts Business Development Manager @ Ahmedabad
(Handling complete Spare Parts & Accessories business in the State of Gujarat & M.P.)
- Achieving the business goal of Parts & Accessories sales through Dealers and Distributor.
- Planning for dealer parts and accessories targets as per the marketing schemes and organizational requirement.
- Driving the parts and accessories sale through dealer and distributors.
- Monitoring Dealer Parts per Repair order ratio and accessories per car sale ratio to improve sale and dealer revenues.
- Coordinating with warehousing team for addressing dealer supply issue.
- Coordinating with Service team for improving customer satisfaction at dealership.
- Planning Accessories package along with Sales Team.
- Monitoring and enhancing the Distributor operation and to cater to aftermarket.
- Monitoring the distributor penetration in market.
- Planning different marketing activities for aftermarket,
- Countermeasures for Non-Genuine Parts availability in the market by survey
- To audit Dealer Operation and suggest countermeasures.
KEY HIGHLIGHTS
• Achieved highest sales growth in year 2013, and in recognition of this I was awarded “Best Performance Award” for the year 2013.
• Started two sales distributor branches.
Hero MotoCorp Ltd. (Aug 2006 to July 2012)
Hero MotoCorp Ltd. (Formerly Hero Honda Motors Ltd.) is the world's largest manufacturer of two - wheelers, since 2001 till date.
TERRITORY MANAGER - PARTS @ Baroda (June 2008 to June 2012)
KEY RESPONSIBILITIES
Channel Management
- Ensuring State Target achievement through Distributors
- Ensuring target achievement of Dealer, SSP, ARD through Spare parts Distributor by coordinating with Sales, Service team.
- Credit Control as per policy
- Ensuring Infrastructure and Manpower as per the norms.
- Inventory management as per the norm
- Ensuring smooth business relation between Distributors and other authorized channel partner
Business Development
- Identification of untapped market and plan to tap the same
- Identifying and networking with financially strong and reliable channel partners, resulting in deeper market penetration and reach.
- Planning and directing activities towards strengthening the relationship of Distributor and retailer/technicians.
- Conducting activities for creating awareness and promotion for Genuine Spare Parts.
KEY HIGHLIGHTS
• Started the pilot of Spare Parts New Distribution model (based on FMCG concept) in Saurashtra area through Rajkot distributor and subsequently made Gujarat the first state in country to operate on New Distribution Model.
• Played a vital role in reducing the dealer inventory by 2 months.
• Changed the infrastructure of all Distributor as per the new business model requirement
• Started a unique concept education based retailer meet.
EXECUTIVE SERVICE (TRAINING) @ Pune (Aug. 2006 to June 2008)
Training:-
- Responsible for Identifying dealer manpower training need in western zone comprising of five States and planning the training calendar accordingly.
- Designing assignments for gauging the effectiveness of the training.
Customer Complaints:-
- Monitoring customer complaints and getting them resolved in stipulated time.
Safety:-
- Planning and conducting Ride Safe Programs through dealers.
- Ensuring functionality of Safety Corners at dealer Showroom.
KEY HIGHLIGHTS
• Reduced the customer complaint lead time from 7.5 to 2.5 in the zone
• Successfully conducted corporate ride safe programs
Svenska Technologies Pvt. Ltd. Sales & Service Engineer (Sept. ‘03 to Aug. ‘05)
(Dealer for Volvo Construction Equipment)
KEY RESPONSIBILITIES:-
Sales Promotion:
- Technical Presentation and Demonstrations to key officials.
- Handling technical documentation for supporting various tendering activities.
- Analysing competitor’s Product and Strategies to preparing comparison sheets, owning & operating charts to corroborate the superiority of our Products in comparison with the others.
Service operations:
- Overseeing the complete service operations & accountable for quality service.
- Deciding on pricing policy for paid services / annual maintenance contract.
- Forecasting and planning inventory and inventory levels
KEY HIGHLIGHTS
• Played a vital role in sales of the pre-owned machines and developing it as a new business opportunity.
• Bagged major machine refurbishing contracts from corporate clients.
• B.E. Mechanical - Nagpur University Aug 2003 - 62.22%
• Diploma Mechanical Engineering - Govt. Poly. Nagpur May 2000 - 75.68%