Senior System Administrator
Pragma Group
Total years of experience :11 years, 1 Months
• Install, configure, manage and maintain servers and servers operating systems (Windows Server 2012, 2008, 2003, Hyper V and VMware VSphere)
• Configure and manage Active Directory, Group Policy, DNS, DHCP
• Configure and deploy Office 365 emails
• Install and configure new software and hardware
• Able to design, configure and implement Fidelio-Micros system such as Micros 3700 systems and Micros 9700systems. Also, configures and interface Micros POS with Fidelio Materials Control (FMC).
• Responsible for user management/ server maintainers/ network security / Daily backup etc.
• Configuring and Handling IBM X3650 M4, X3550 M4 Blade servers
• Deploying & Managing ESET antivirus scan
• Maintaining the Avaya IP 500 and Panasonic PABX System
• Following Incident / Problem / Change Management as per ITIL Process
• Providing On-call support to the customer in weekday and weekends
• Handling the yearly IT Auditing
• Administration and Management of cisco wireless controller.
• Virtual Lan configuration and IP address management in the organization.
Company: EMAAR, The Address Dubai Marina Mall
Duration: Jan 2011 to till date
Position: IT specialist
Responsibilities
• Installing, Configuring and maintaining DHCP Server
• Installing and configuring the ADS and DNS
• Installing and maintaining OPERA
• Configuring and Maintaining MICROS 9700 workstations
• Adding the menu items in EMC
• Configuring And Maintaining KOT, BOT IP printers
• Installing and maintaining Spa soft
• Maintaining the VICAS passport scanner
• Maintaining the Onity card making device
• Maintaining the sun system
• Configuring and Troubleshooting of MS Outlook
• Deploying & Managing Symantec end point protection antivirus scan
• Troubleshooting Network over TCP/IP
• Configuring network printers
• Handling the Print file server
• Handling the Symantec backup server
• Handling the Tiger call handling System
• Handling the Locatel IP TV server
• Handling the Interface server.
• Configuring and Troubleshooting the Mitel IP phones
Company: ITC INFOTECH, Bangalore
Duration: July 2010 to Dec 2010
Position: System administrator (ITC Royal Gardenia)
Responsibilities
• Installing, Configuring and maintaining DHCP Server
• Installing and configuring the ADS and DNS
• Installing and maintaining OPERA (version 5)
• Configuring and Maintaining MICROS 9700 terminals
• Configuring And Maintaining KOT IP printers
• Handling the video conference through network and ISDN
• Installing and Maintaining Shaw man and SPA
• Installing Configuring and Troubleshooting Lotus Notes 6.5
• Installing and maintaining windows 2003, 2008 servers
• Deploying & Managing Symantec end point protection antivirus scan
• Troubleshooting Network over TCP/IP
• Configuring network printers
• Deployment of Software Applications & Windows Software Update Server (WSUS)
• Scheduling Daily backup For the critical Servers
• Installing and Configuring of DELL Servers
• Handling and maintaining IBM Blade servers
• Configuring and maintaining VLAN
• Installation and maintaining of Windows Vista/ XP clients as per customer requirements
Company: WIPRO INFOTECH (P) LTD, Bangalore
Duration: July 2009 to July 2010
Position: System administrator ( ITC Royal Gardenia)
Responsibilities
• Installation and maintaining of Windows Vista/ XP clients as per customer requirements
• Basic user ID management.
• Taking the daily backup from server
• Installing, Configuring and maintaining DHCP Serves
• Deploying & Managing Symantec end point protection antivirus scan
• Configuring Local and network printers
• Installing Configuring and Troubleshooting Lotus Notes 6.5
• Handling the video conference through network and ISDN
• Troubleshooting Network over TCP/IP
Company: HCL Info systems (P) Ltd, Bangalore
Duration: Aug 2007 to April 2009
Position: HCL Info systems (P) Ltd
Responsibilities
• Installing, configuring and administering network technologies Managing, Maintaining, Troubleshooting of LAN
• Administration of Windows 2000 &2003Servers
• Installing and configuring windows 2000/2003 servers, Windows Vista/ XP/2K/98.
• Configuring Networking services DNS, DHCP etc.
• Update Symantec Antivirus for all clients with Symantec Console
• Configuration and Troubleshooting of Outlook-Express and MS-Outlook
• Troubleshooting of hardware, OS & peripheral related problems.
• Installing, configuring and troubleshooting the local and network print
Company: GLOBAL Computers, Kodungallur
Duration: July 2006 to July 2007
Responsibilities
• Installation, maintenance and administration of Windows 2000 and XP Clients
• Configuration and Troubleshooting of MS Outlook.
• Installation and maintenance of Local & Network printers
• Trouble shooting Hardware problems of Desktops.
• Managing, Troubleshooting of LAN
>Diploma: Diploma in Applied Electronics Engineering, Board of Technical Education, Department of Technical Examinations, Govt. of Kerala, Year -2006.
> Higher Secondary Education, Directorate of Higher Secondary Examination, Govt. of Kerala, Year -2002.
> SSLC -Board of Public Examination, Department of General Education, Govt. of Kerala, Year -1999.