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Swethlana Rathnayaka, Office Manager & Executive Assistant to the Regional President – META

Swethlana Rathnayaka

Office Manager & Executive Assistant to the Regional President – META·RHI Magnesita

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 9 years, 1 months

Office Manager & Executive Assistant to the Regional President – META

April 2025 - Present

RHI Magnesita

Dubai, United Arab Emirates

April 2025 - Present

• Provide high-level executive support to the Regional President, managing a complex calendar,
international travel, executive correspondence, and confidential business matters across the META
region.
• Act as the primary liaison between the Regional President, regional leadership teams, global
headquarters, customers, and external stakeholders.
• Coordinate executive meetings, leadership reviews, customer visits, and regional events, ensuring
seamless logistics and timely follow-up of action items.
• Oversee regional office operations, including facilities management, procurement, vendor
relationships, and workplace services.
• Manage departmental budgets, purchase requests, invoice approvals, and expense administration
while ensuring compliance with company policies.
• Partner with HR, Finance, IT, and Procurement to support onboarding, asset management, employee
administration, and governance requirements.
• Lead office initiatives, employee engagement activities, workplace improvements, and health and
safety compliance.
• Drive continuous improvement of administrative processes to enhance operational efficiency and
executive support across the META region.

Company industry:
Mining & Quarrying

Regional HR and Administration Manager

August 2023 - April 2025

GoCeleb Events | GoHopTrip | BitGenix | Social Rocket Technologies | Cyphware

Dubai, United Arab Emirates

August 2023 - April 2025

• Led end-to-end HR and Administration operations across five companies spanning UAE and India,
managing both onsite and remote teams.
• Developed and implemented recruitment strategies to fill a wide range of positions, including senior,
technical, and specialized roles.
• Created standardized HR frameworks, policies, job descriptions, KRAs, and employee handbooks across
all entities.
• Conducted structured interviews, managed talent pipelines, and coordinated seamless onboarding and
documentation processes.
• Oversaw payroll, benefits administration, end-of-service settlements, and compliance audits across
multiple jurisdictions.

employment standards.
• Drafted contracts, offer letters, and policy updates in compliance with UAE labor laws and Indian
• Facilitated performance management, succession planning, and employee engagement initiatives to
drive retention and productivity.
• Handled visa processing, residency renewals, PRO services, and HR legal compliance for expatriate
staff in UAE.
• Supervised office administration, vendor management, facility operations, and remote team
coordination.
• Tracked and analyzed HR metrics, KPIs, and recruitment performance data for continuous improvement
and strategic decision-making.

Company industry:
Events Management
Job role:
Human Resources and Recruitment

Group HR & Administration Manager

August 2023 - February 2024

BitGenix Group

Dubai, United Arab Emirates

August 2023 - February 2024

• Led HR and Administration functions across five group companies in the UAE and India, supporting
onsite and remote teams.
• Managed the full employee lifecycle, including recruitment, onboarding, performance management,
employee relations, and offboarding.
• Developed and implemented HR policies, employee handbooks, job descriptions, and KRAs to
standardize HR practices.
• Oversaw payroll, compensation and benefits, end-of-service settlements, and HR compliance across
multiple jurisdictions.
• Managed UAE immigration processes, PRO services, employment visas, and government compliance.
• Directed office administration, facilities management, procurement, vendor contracts, and operational
budgets.
• Produced HR reports, recruitment metrics, and workforce analytics to support business planning and
decision-making.
• Drove HR process improvements and employee engagement initiatives to enhance operational
effectiveness.

Company industry:
Events Management
Job role:
Human Resources and Recruitment

Assistant Manager – HR & Administration

April 2023 - August 2023

BitGenix-Dubai

Dubai, United Arab Emirates

April 2023 - August 2023

• Assisted in developing HR policies and documentation standards.
• Handled employee onboarding, records management, and HRIS reporting.
• Responded to HR policy queries and internal support requests.
• Prepared payroll inputs and ensured accurate benefits processing.
• Coordinated training programs and performance reviews.
• Maintained confidentiality in all HR and employee data handling.
• Tracked administrative budgets and monitored expense allocations.

Company industry:
Financial Services

Assistant Manager – HR & Administration

April 2023 - August 2023

BitGenix

Dubai, United Arab Emirates

April 2023 - August 2023

• Supported HR operations including recruitment, onboarding, HRIS administration, payroll inputs, and
employee documentation.
• Assisted with performance management, employee engagement, and HR policy implementation.
• Managed administrative budgets and daily office operations.

Company industry:
Financial Services
Job role:
Human Resources and Recruitment

Administration & Office Manager

February 2021 - January 2023

RHI Magnesita-Dubai

Dubai, United Arab Emirates

February 2021 - January 2023

• Handled trade licenses, labor authorizations, and municipality permits.
• Managed vendor relationships, procurement, and office supplies.
• Coordinated financial transactions, including invoicing and budgeting with Finance.
• Maintained organized filing systems and compliance documents.
• Supported HR operations: onboarding, records, and employee communications.
• Oversaw office maintenance, facility management, and safety compliance.

Company industry:
Mining & Quarrying

Administration & Office Manager

February 2021 - January 2023

RHI Magnesita

Dubai, United Arab Emirates

February 2021 - January 2023

• Managed office administration, facilities, procurement, vendor contracts, and operational budgets.
• Coordinated regulatory compliance, trade licenses, labour approvals, and municipality permits.
• Supported HR administration, onboarding, employee records, and Finance operations.

Company industry:
Mining & Quarrying
Job role:
Administration

HR & Administrative Assistant

July 2017 - October 2020

M.H. Alshaya

Dubai, United Arab Emirates

July 2017 - October 2020

• Supported HR administration, onboarding, employee records, and compliance documentation.
• Managed procurement, vendor coordination, government approvals, and office administration.
• Assisted Finance with invoices, payments, and expense tracking.

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

HR & Administrative Assistant

January 2017 - October 2020

M.H.Alshaya-Dubai

Dubai, United Arab Emirates

January 2017 - October 2020

• Managed trade licenses, municipality permissions, and labor authorizations.
• Oversaw procurement, vendor management, and office supplies inventory.
• Collaborated with Finance on invoices, payments, and budget management.
• Maintained comprehensive filing systems and compliance documentation.
• Supported onboarding, HR recordkeeping, and policy communication.
• Coordinated office facility management, maintenance, and health & safety compliance.

Company industry:
Retail & Wholesale

Education

William Carey University

June 2022

June 2022

Bachelor's degree, Business Administration

India

Graduated with First Class Honors in Bachelor of Business Administration

Lanka BPO Academy

April 2014

April 2014

Diploma, Finance

Sri Lanka

GPA (percentage): 80%

GPA (percentage): 80%

Studied core concepts in business management, finance, and accounting. Gained foundational knowledge in financial reporting, business strategy, and organizational management.

Skills

Employee Relations
Expert
Employee Relations
Expert
Compliance
Expert
Compliance
Expert
HR Operations
Expert
HR Operations
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
Recruitment
Expert
Recruitment
Expert
Employee Engagement
Expert
Employee Engagement
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
Office Administration
Expert
Office Administration
Expert
Team Leadership
Expert
Team Leadership
Expert
HR Strategy
Expert
HR Strategy
Expert
Performance Appraisals
Expert
Performance Appraisals
Expert
UAE & India Labor Law
Expert
UAE & India Labor Law
Expert
Compliance & Audits
Expert
Compliance & Audits
Expert
HR Analytics
Expert
HR Analytics
Expert
Payroll & Benefits
Expert
Payroll & Benefits
Expert
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
CORPORATE TRAVEL MANAGEMENT
Intermediate
CORPORATE TRAVEL MANAGEMENT
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
MANAGE EXECUTIVE SCHEDULE
Intermediate
MANAGE EXECUTIVE SCHEDULE
Intermediate
MICROSOFT OFFICE 365
Intermediate
MICROSOFT OFFICE 365
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate

Training and Certifications

Certifications
Executive Support & Productivity
Business Ethics

Hobbies and interests

Event Planning

Organized multiple cultural and corporate events Received appreciation from management for smooth execution