Syed Abuthahir

• Led end-to-end SIT and UAT execution across mobile banking, digital banking applications, IPTV, broadband, Fixed and
Wireless platforms — owning the full test lifecycle from planning through release sign-off.
• Performed manual front-end functional testing of native mobile applications (iOS & Android) and web portals,
validating UI behaviour, integration points, and application interfaces — directly aligned with digital banking channel
testing.
• Executed Finacle 11X Core Banking testing, validating financial transactions, payment flows, core banking controls, and
process integrity across banking environments.
• Validated end-to-end payment integration, collection workflows, billing, invoicing, pipeline management, and
product provisioning in Oracle BRM and Oracle Banking platform environments; including payment gateway and
collection processing scenarios.
• Conducted API testing (SOAP & REST) to validate backend service integrations and interface interactions between
banking, digital channel, and payment systems.
• Defined run plans for each release, designed comprehensive test cases and test data sets, and maintained
traceability of all testing activities against requirements — ensuring full release coverage and auditability.
• Owned SIT sign-off process for major releases; collaborated closely with Dev Team, Bank Tech Team, Infra Team,
Offshore QA, and Automation teams to ensure SIT testing met planned timelines.
• Managed and mentored a SIT/UAT team of 8 members; co-ordinated with external vendors (Amazon, BEIN, Gameloft,
Starzplay) on integration and payment interface validation.
• Reported testing status, risks, defect trends, and mitigation plans to senior management; tracked defects through to
closure using HP ALM and IBM RQM — collaborating with developers to prioritise and verify fixes.
• Drove process improvement initiatives within CI/CD and Digital Transformation programmes, contributing to improved
release efficiency and reduced production incidents.

• Led the Testing/UAT team across multiple telecom and digital transformation projects, ensuring on-time delivery and quality
standards.
• Managed resource planning, task allocation, workload tracking, and mentoring of QA team members.
• Coordinated with Business, Development, Product Owners, and external vendors to drive testing activities and defect resolution.
• Reviewed test strategies, test cases, defect reports, and release readiness for major project deliveries.
• Conducted status meetings and provided testing progress updates, risks, and mitigation plans to senior management.
• Performed Finacle 11X testing and validation of core banking functionalities.
• Validated end-to-end CRM, Core Banking, and Payments business processes and transactions.
• Worked on API testing (SOAP & REST) to validate integrations and backend service interactions.
• Led UAT activities for Fixed, Wireless, Broadband, IPTV, and Digital applications across multiple environments.
• Managed and mentored a UAT team of 8 members while coordinating with business, IT, and vendor teams.
• Collaborated with stakeholders to gather requirements, define user stories, and support Agile delivery cycles.
• Executed SIT, UAT, Regression, Smoke, and Performance testing using HP ALM and IBM RQM.
• Validated BRM billing, invoicing, pipeline management, rating, and telecom product provisioning workflows.
• Coordinated with external vendors including Amazon, BEIN, Gameloft, and Starzplay for integration validation.

• Performed System Integration Testing and billing validation for telecom projects using Siebel CRM and Oracle BRM.
• Worked in Agile project environments with collaborative testing and defect tracking.
• Prepared test data, executed test cases, and tracked defects to closure using HP ALM.
• Conducted performance and billing validation using bulk data processing scenarios, monitoring BRM System Log (pinlog) files.
• Executed billing and invoice validation with bulk data to verify KPI calculations and application performance.
• Performed database validation for end-to-end technical tests and trained new team members to productivity.

• Performed integration and configuration testing for CPQ Sales Configuration applications.
• Validated server, router, switch, and SAP HANA product configurations against user specifications.
• Collaborated with BA and development teams to improve product quality across OCA, OCC, OCS and Watson platforms.
• Analyzed and identified bugs across product menus (servers, switches, routers, Aruba); tracked defects to closure in HP ALM.

Worked as a associate software Engineer at Accenture Bangalore India for Telecom Client in France Orange.
Had 2 years of experience in software testing with Oracle RODOD Application which involves Oracle BRM, CRM, OSM, AIA.
Having sound knowledge on OSS and BSS

• Performed Assembly, Integration, and UAT for Orange B2B Transformation projects; executed CRM-BRM integration,
billing, and payment collection workflow validation.
• Conducted API and service testing using SoapUI; validated shell scripts, Java processes, and technical workflows against
client requirements.

Client: Orange B2B Transformation
• Performed Assembly, Integration, and User Acceptance Testing for Orange B2B Transformation projects.
• Executed end-to-end CRM-BRM integration validation and telecom billing workflow testing.
• Validated customer products, plans, and service scenarios in Siebel CRM; performed catalogue integration testing.
• Validated shell scripts, Java processes, and technical workflows per client requirements and solution design.
• Utilized SoapUI, PuTTY, WinSCP, and Citrix to execute integration, API, and system validation activities.