DevOps Support Manager
10Pearls
Total years of experience :14 years, 3 Months
Leads and contributes to various IT initiatives including Web server management, network
management, disaster recovery, storage platforms and infrastructure.
Configuration, Troubleshooting, Commissioning & Deployment of Linux Webserver.
Implements best practices in systems and change management, ITIL-based processes, and
promotes their adoption.
Identifies, proposes, and pilots new technology solutions that bring business value.
Improves the reliability, performance, and flexibility of IT systems. Ensures the infrastructure can
meet current and anticipated demands.
Performs typical tasks of system administration including implementation, configuration,
management, monitoring, and maintenance of IT systems
Manages, documents, and communicates IT infrastructure configurations, changes and any
processes related to these systems.
Escalates and communicates status, diagnosis and resolution options, and information to team
members, management and international customers.
Mentors and collaborates with IT Team members, consultants, and related third parties.
Builds relationships and collaborates with both internal and external customers, partners, and
other stakeholders
Keeps current in IT trends, participates in industry networks, and regularly practices self-guided
learning.
Planning future improvements, suggesting IT solutions to business problems
Assist in preparation of proposals and solution presentations
• Promoted to TEAM LEAD - NETWORK in October 2013 from Executive System and Network Administrator
Managing the Entire Network Division which contains Systems, Networks and Web server on Linux Platform.
Reporting to the CEO, advises on planning, design and implementation, and controls the installation and maintenance of network infrastructure, contributing towards ensuring that the capacity, reliability and availability of IT network services meet the requirements of the organization. I am responsible for providing technical leadership and resource management for IT network services.
Overall responsibility for ensuring the availability, performance and security of network services.
Ability to interact with clients and colleagues in a courteous and friendly manner and to work in a multicultural environment.
Develop and execute IT Network policies.
Creating, managing and hosting the website domains for our clients both in-house and client domains located at USA, UK, Canada, etc.
To go on meeting with USA clients and to give technical support on call regarding Web server and hosting remotely.
Executive System and Network Administrator Job Role:
• Invortex Technologies is headquartered in Allen, Texas (USA) with global delivery centers in Pakistan and UK.
Managing alone the whole Network in INVORTEX.
Designing and Implementation of Network Infrastructure in new Office
Communication with vendors for maintaining reliability in internet service.
Managing Hosting server on Linux.
Configured Cisco 1921 router, deployed and managing Windows 2008 Server for RFID, ISA Server and Active Directory Domain
Creating, managing and hosting the website domains for our clients both in-house and client domains located at USA, UK, Canada, Pakistan etc.
Managing Visual SVN Server.
Support to end users.
Handling File/Share Server
Acheivements at Invortex Technologies:
1. Completion of Linux SSH Certification
2. Employee of the Month for June 2012
3. Employee of the Month for December 2012
Monitoring and troubleshooting of LAN with Microsoft Windows.
Responsible for configuring and troubleshooting of ISA Server 2004 on Windows Server 2003.
Handle all Hardware & Software problems.
Interaction with end users to provide support regarding network related issues like connectivity with servers, PCs and other equipments on the LAN.
To communicate and liaison with internet connectivity (bandwidth) providers for reliable, smooth and stabilized connectivity.
Had deployed ASTERISK Server and Setup Network connectivity in our new office.
nternational Company located in Canada and i had worked as a permanent employee through remotely access
Research and Development of a full IP-PBX solution for VoIP services.
-Implementation of IP-PBX system on various Linux kernels 2.6.x +
-Co-ordinate with many Tier1-Tier3 providers for two way PRI trunks and DIDs.
-Configured server with two way voice on G711 ulaw and Alaw codecs on SIP.
-Managing Servers.
-Managing IT Department related to all Network issue including Linux servers.
-Managing websites and database projects for different Clients.