VP - Head Technology Operations, QA, PMO
United Bank Limited
Total years of experience :24 years, 9 Months
* Directly Managed QA, MIS, PMO and Support team comprise of 16 staff.
* Build, deployed Core Agent Channel, SMS Channel, IVR channel of UBL Omni Platform
* Hired a third party company that created a customized enterprise architecture for UBL Omni Platform leading to the documentation of whole Omni Platform
* Introduced & Implemented Issue Management using Visual Studio Team System
* Upgraded Omni Platform to Windows 2008 Infrastructure from Windows 2003
* Developed and exercise Omni Business Continuity Plan and made sure 100% availability of critical services 24x7.
* Introduced and Implemented Continuous Build Integration Process using VSTS
* Led a team that made UBL Omni platform compliance with Anti Money Laundry regulatory requirements
* Led a team that certified UBL Omni Platform with industry wide PA DSS certification
* Improved service quality by initiating performance changes in the application
* Conceptualized, facilitated, built, implemented Omni BI Initiative
* Have lead R&D team that built solutions for Biometric integration, Custom Built SMS engine
* Have led a team of software engineers, testers and graphic designers that Planned, documented, developed, deployed Kiosk solution for Banque Saudi Fransi (BSF) in Riyadh, Saudi Arabia
* Have led a team of software engineers, testers and graphic designers that Planned, documented, developed deployed Property & Investment solution for AMAF UAE.
* Have done pre-sales activity for some of our banking clients
* Had been part of hiring committee that continuously interview candidates to maintain resource pool
* Have taken active part in a company wide effort achieving CMMI Level 2.
* Have led a team of software engineers and testers that developed, deployed and provide post development support to Falcon™ for Live Securities Pvt. Ltd, Pakistan. Falcon is an integrated suite of products designed to manage Front Office, Back Office and Online operations of a Brokerage House
* Have designed, coded solution for Buyagift.co.uk. Buyagift.co.uk provides unique gifts in the UK for all occasions and is one of the leading providers of activity experiences with over 400 online items to choose from.
* Have made significant effort in development and on-going support of State of the art product Travel Studio™. Travel Studio is a large scale system that acts as a middleman between tour operators and hotel service management
* Had part of the code review committee that do ad-hoc code reviews on random basis.
* Had part of the hiring committee that do continuous interviews to maintain resource pool
* Have developed, deployed GL Systems for NFK Exports Pvt. Ltd and live rate web site for KASB.com
* Had part of the hiring committee that do continuous interviews to maintain resource pool
* Also developed/deployed Following websites
- Sound of Arabia
- www.ubcconvertec.com
Two Years Diploma in Computer Science