عزام سيد

• Create monthly report of the contribution, sales, orders and other reports requested by Board of Directors.
• Initiation and control of administration and production processes for improvement of the productivity and systems.
• Release of internal work orders to the production floor and plan the production capacity.
• Ensure the production is on schedule and resolve problems on the production floor.
• Maintain stock of raw material and release to the production floor as per need and requirement.
• Developing new markets and new products.
• Create and maintain records of all enquiries from customers, purchase orders to suppliers and purchase orders from customers.
• Create ensure all enquiries are responded and offers sent in a timely manner.
• Creations of new systems, procedures and routines in line with ISO requirements.
• Create purchase orders and maintain records of all incoming orders.
• Develop relationship with customers and collect new enquiries.
• Venture into new markets and develop the scope of the company.
• Ensure all accounting information and periodic Audit reports and Trial Balance are submitted to Group Auditors in time.
• Initiating and formalizing systems for cross training of staff in different activities and job processes.
• Active in procurement of new machines and close coordination, monitoring and management various activities such as civil work, planning of work flow, budgeting, etc., of the new plant for metal works.

• To coach staff on-the-job and by using the professional knowledge to ensure consistently high standards or service maintained
• Ensure that front-line problems are resolved as quickly and effectively as possible and only when necessary routed to the appropriate responsible person
• Ensure that staff operate the appointment and reception system as effectively as possible
• To handle the Aviation, Medical and Dental appointments/enquiries and reception areas within Medical Services
• To organize the Abinitios-New Cabin Crew recruits for their initial medical assessment
• To coordinate with In-flight Services and General Civil Aviation Authority for pending licenses
• To collate and prepare all telephone bills, disperse to staff, when returned to promote the billing to payroll for deductions to be made
• To design a policy that stops the collection of numerous sample bottles being left at reception
• To formulate the new staff roster, to allocate only two persons for a week-end and to organize the floating week for the staff members
• To formulate the Doctor’s roster for 3 weeks in advance and distributed 3 days prior to the week
• To complete the blocking of slots, this is a large weekly task that covers both Sheikh Zayed Road and Emirates Head Quarters.
• To coordinate with the Admin Officer in training staff members on working to telephone techniques, reception etiquette etc.,
• To set up cross training for all staff, and to help staff members in the cross training to enable them to feel more comfortable with the system.

• Sorting, Listing & merging of OAL (Other Airline) coupons
• Updating system remarks and physical file records
• Creation of RFD (Request for Debit) and LTB (Lost Ticket Basis) upon investigation
• Dispatch of invoices and coupons
• Supervise staff

• Sales and Promotion of EA Games.

• Installation of Computers in Government Schools
• Sales of Supra Home appliances and Electronics
• Prepare daily sales report
• Check the inventory
• Place order from central warehouse

• Creation of a complete new Database of customers.
• Inserting, Updating and Verification of the data

• Field Research for ETA-ASCON Dubai-land Project
• Data Analysis and Entry
• Observation for Barista Cafe for ETA-ASCON

• Primary responsibility was field research and survey in all emirates
• Supervisor for various projects
• Data Entry operations
• Audio transcription of recorded interviews and typing
• Some of the Clients were: Marlboro, Pepsi, Carrefour, Al Gurg Lever, Dubai Government and others

• Worked for Cisco Systems, Trend Micro Anti-Virus and Surf Control
• To gather information on the network of other big organizations
• To create a database of the information gathered and submit the report periodically