سيد إحسان, It Network Infrastructure & Operations Lead

سيد إحسان

It Network Infrastructure & Operations Lead

NTTDATA UK-EMEA

البلد
المملكة المتحدة
التعليم
بكالوريوس, Applied Physics, Mathematics
الخبرات
9 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 6 أشهر

It Network Infrastructure & Operations Lead في NTTDATA UK-EMEA
  • المملكة المتحدة - لندن
  • يناير 2014 إلى مارس 2017

• Configuration and management of overall infrastructure architecture for NTTDATA UK/EMEA.
• Wintel Engineering and implementation in a large, open systems environment performing installation, configuration and troubleshooting.
• Strong Active Directory skills in a multi domain forest.
• In depth knowledge of Windows srv 2008/2012 for system administration, troubleshooting, root cause analysis and disaster recover solution DRS.
• Integration and project initiatives for server upgrades, application migration and risk assessment.
• Condeco meeting room booking system integration.
• Citrix XenApp/XenDESKTOP 5.5.
• Day to day administration, maintenance and provisioning of VM hosts within vSphere 5.5/6.
• Compliance monitoring, planning and implementation.
• Demonstrable experience in software upgrades and patches processes.
• Knowledge of TCP/IP, file transfer and secure file transfer protocols, etc.
• Cisco switch and router configuration, 3650x, 2900x
• Configuration and administration of LAN/WAN networks
• Backup technologies such as Symantec exec, Veeam for virtual hosts and HP tape backups.
• Polycom video conferencing facility integration, SIP and H323.
• Office 365 suite deployment & administration.
• Microsoft Azure solution/migration for IaaS, PaaS and SaaS.
• Bespoke Asset Management System (AMS) using LCM servers for imaging and inventory.
• Service Centre Configuration Management SCCM deployment and administration.
• Systems/software administration, such as: system installation and configuration, security levels and permissions, installation of third-party software, enterprise backup solutions.
• Interpersonal, written and verbal communications skills working with all levels of staff seniority.
• OneLan solution for broadcasting and publications.
• Cisco call manager for telephony.
• Skype for business migration project (on-going)
• Third party liaison administration including vendor management system to maintain contracts and procurement for the company.
• NetApp storage management systems for hybrid solution.
• Strong analytical and troubleshooting skills and be able to work independently.
• Successfully managed service transition for prestigious clients such as HM Treasury & MHRA

Technical Support Analyst في Locum Consulting ltd
  • المملكة المتحدة - لندن
  • ديسمبر 2009 إلى يناير 2014

o Deployment of Microsoft Windows Server 2008 R2 / 2003 and MS Windows 7/XP
o Configuration of Active Directory and Microsoft Exchange Servers.
o Microsoft SharePoint 2010 sites and farming.
o VMware ESXi 4.5/5.0, vSphere 5, VMware View, VMware ThinApp.
o Database management through SQL server management studio (SSMS).
o Blackberry Enterprise/Express Server 5.
o Configuration and updating of Antivirus.
o Defining Single Point of Failure - Disaster recovery (DR) Solution
o ManageEngine ADManager Plus for active directory management and ServiceDesk-plus for helpdesk/ticketing.
o Maintenance/documentation of servers and hardware with their age care pack.
o Compliance monitoring with the Monitoring software ‘What’s up Gold’.
o Configuration and troubleshooting of VoIP for LAN/WAN.
o Security System based on ITIL framework.
o Configuration of SAN’s, Data-Stores, Restoration Tapes and UPS.
o Configuration for almost more than 200 Computers and Laptops.
o Ghosting or Cloning using Norton Ghost and Acronis.
o Virtualization with vSphere and Hyper-V
o Symantec Backup Exec.
o Automatic windows deployment using sysprep with imaging software.
o PBX server support using PimPhony.

Systems & Network Administrator في GALPINS SERVICES LTD
  • المملكة المتحدة - لندن
  • يناير 2009 إلى ديسمبر 2009

 Galpins Services are the logistic suppliers company based in London providing.
 Configuration of Windows 2008 Server and MS Exchange 2003.
 Structured cabling, fault diagnosis, hubs and patch panels
 Configuration of windows XP/7.
 Risk assessment, critical systems and monitoring tools.
 Database management through SQL server management studio (SSMS).
 Security system based on ITIL and PGP for external usage

Helpdesk Coordinator في LONDON COLLEGE OF MANAGEMENT AND SCIENCES
  • المملكة المتحدة - لندن
  • سبتمبر 2007 إلى نوفمبر 2008

 Configuration and administration of Windows 2000 Advance Server Network of more than 30 computers and 2 servers.
 Structured Cabling, fault diagnosis of network points, hubs and patch panels.
 Installation and connectivity of Windows XP, Windows 2000 Server, Wingate and email clients like Microsoft Outlook.
 Hardware troubleshooting of IBM and Compaq PCs, connectivity issues of Fax, Modems, and DSL Router.

الخلفية التعليمية

بكالوريوس, Applied Physics, Mathematics
  • في Preston University
  • مايو 2005

Specialties & Skills

Active Directory
Networks
Consultancy
Integration
VSphere | VMware View | VMware ThinApp | VMware Horizon | VMware vCentre Server Networking RAID 0/1

اللغات

الانجليزية
اللغة الأم

العضويات

British Computer Society BCS
  • Active Contributor
  • January 2013

التدريب و الشهادات

ITIL v3 Advanced (الشهادة)
تاريخ الدورة:
February 2015
Microsoft Certified System Engineer (الشهادة)
تاريخ الدورة:
April 2008

الهوايات

  • A lot to discuss