Accounts Payable Lead
IBM GPS
Total years of experience :19 years, 2 Months
IBM Global Process Services July 2010-Till date
•Preparing and publishing month close reports for the business (Tax download, Accrual Report, Parked Items Report, Review analysis Mailer)
Month End Book close for AP Subledger
Liaise with external auditors and provide necessary documents and reports for compliance auditing
Working as a Lead Accountant for an established client since 2013.
worked as a senior accountant for BP (British Petroleum)
Specialized with Accounts Payable~Vendor Open items and Reconciliations.
Nature of Work:
Processing Invoices in SAP \{ERP\},
Maintaining High Value vendor invoices
Vendor Open items Reconciliation on monthly basis
Preparing weekly business report
Follow up on pending invoices, Clearing o/s invoices for vendors
Working along with PO creators in managing the Goods receipt disputes located at plant or work site. GR-IR disputes resolution to maintain a 3 way match on SAP ( Order Qty=Goods Receipt=Invoice Receipt)
Posting of adjustment entries for Monthly invoices ( Debit/ Credit )
Additional Responsibilities;
Conducting quarterly refresher training to the team members; providing updates and work flow procedures
Preparing and publishing monthly team metrics
Arranging monthly calibration calls with clients for dispute resolution, suggestions & discussions, Maintaining QC for the team, by reconciling the invoices processed in SAP against the internal workflow data. ( XL Based Reports )
Achievements
Awarded Star performer within 6 months of joining work
Awarded as Key team player internally
Awarded as a Top performer for the second quarter 2012 by Clients, (Appreciation from Big 5 vendors for a new format of reconciliation report)
Awarded by IBM for creating a Macro for data update in excel; resulting in time savings of 10 hrs for a month.
Recognized by AP Team Benelux; for being a top contributor in invoice processing consecutively; month on month. (Nov 2010-July 2012)
RBS
Attending Calls inbound and resolving the customer issues.
Fallow up issues logged in earlier and resolving the same and educating the customers about the action taken.
Handling all kinds of retail banking customers issue.
Maintaining Records of Transactional Errors of Agents.
Working as a corporate linkage analyst for the worlds biggest business information company DNB (Dun & Bradstreet).
Forming and verifying family tree’s for companies around the world whose headquarter is based in UK.
Looking up the company returns and accounts of the global ultimate company and its subsidiaries verifying each and every subsidiary is properly aligned to its immediate parent company.
Verifying the majority and minority share holders updating the database which in turn provides the companies details with all of its share holder’s information, which in turn is used to determine the companies credit rating and worthiness.
This report is finally provided to the potential and existing customers on demand
Had been recognized as a dedicated employee in completing the task within a short period of time during the first 3 months of joining.
Have been awarded the title of consistent performer for the process in the month of August 2007.
Was awarded top performer for the year ending 2007.
Have also received recognition for cost saving tool developed during the campaign of AIM Ideas in IBM.
The tool in Excel Sheet which reduces time for updating the database which is DOS based operating system which had given a cost reduction to IBM for a sum of $10, 000 annually
worked as a Senior Customer Support Associate since 18 Oct 2004
-Working for one of the Giants of the entertainment field in UK for BSKYB
-The profile includes handling inbound calls customer's issue and also resolving the same.
-Also call up the customer and educate the action taken for the requests raised by the customer
-Resigned from the job as a Sr.customer service executive on 21-Aug-2006
I have been a Consistent Performer since I Completed my training in ICICI One source. was awarded the best new comer for the process out of the batch of 60 people in the second month.
I was awarded the "Quality Star" for the first quarter of 2006.
I was also assigned the task of maintaining the quality of the team for a period of three months during the absence of the team leader.
Had also executed the task of coaching new joinees before they were put on full time production, their OJT period was under my supervision and my responsibility was to give them appropriate feed back based on there performance and document the same which was to be presented to the management and training team.