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Syed Jilanee, Chief Steward / HACCP Officer

Syed Jilanee

Chief Steward / HACCP Officer·Intercontinental Hotel & Resorts

Saudi Arabia

Bachelor's degree, Economics

Work experience

Total years of experience: 16 years, 7 months

Chief Steward / HACCP Officer

April 2023 - Present

Intercontinental Hotel & Resorts

Riyadh, Saudi Arabia

April 2023 - Present

• Ensure seamless operation of the stewards' team by providing functional assistance and clear direction.
• Oversee all stewarding staff, managing facilities, operations, and costs to optimize efficiency.
• Maintain high standards of sanitation, cleanliness, and hygiene, ensuring top-notch quality of products and services.
• Collaborate with the Executive Chef to determine optimal par stock levels and approve supply requisitions.
• Implement strategies to minimize losses, enhancing overall operational effectiveness and profitability.
• Foster a culture of teamwork and accountability among stewarding colleagues, driving continuous improvement in service delivery.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Chief Steward

October 2017 - January 2022

Somewhere Hotel & Apartment

Al-Ahsa, Saudi Arabia

October 2017 - January 2022

• Lead and manage all facets of stewarding operations to ensure efficiency and excellence.
• Offer strategic guidance and support to enhance stewarding functions.
• Collaborate with department heads to synchronize activities and optimize workflow.
• Supervise stewarding staff, ensuring operational effectiveness and adherence to budgetary constraints.
• Continuously monitor and elevate quality standards for products and services, while managing operating costs.
• Uphold rigorous sanitation, cleanliness, and hygiene protocols to maintain a safe environment.
• Foster a culture of teamwork and accountability within the stewarding department.

Company industry:
Hospitality & Accomodation

Cluster Assistant Chief Steward

January 2015 - January 2017

Arjan & Centro— Capital Center,

Dubai, United Arab Emirates

January 2015 - January 2017

• Spearheaded the creation of comprehensive training plans, enhancing the skill set of stewarding department staff through effective on-the-job training sessions.
• Collaborated closely with the Stewarding Manager to optimize inventory management by establishing strategic minimum and maximum par stocks, ensuring efficient supply chain operations.
• Actively participated in weekly Food & Beverage meetings, contributing valuable insights that fostered team collaboration and improved service delivery.
• Maintained meticulous records of costs, breakage, and par stock levels, enabling data-driven decisions that reduced waste and improved profitability.
• Designed and implemented a rigorous hotel sanitation checklist, ensuring compliance with health standards and proactively addressing any areas for improvement.

Company industry:
Hospitality & Accomodation

Assistant Chief Steward

January 2013 - January 2015

Emirates Grand Hotel,

Dubai, United Arab Emirates

January 2013 - January 2015

• Lead and mentor a dynamic team of up to 26 staff, including 4 supervisors, fostering a culture of excellence and collaboration.
• Execute semi-annual and periodic inventories to optimize par stocks and ensure resource availability across all Food and Beverage outlets, effectively identifying and managing breakage.
• Perform daily inspections of all Food and Beverage areas and kitchens to uphold the highest standards of cleanliness and compliance with local health and sanitation regulations.
• Collaborate in the accurate ordering and efficient usage of cleaning chemicals, ensuring safety and operational effectiveness.
• Drive continuous improvement initiatives to enhance service quality and operational efficiency within the department.

Company industry:
Hospitality & Accomodation

Stewarding Supervisor

January 2011 - January 2013

Emirates Grand Hotel,

Dubai, United Arab Emirates

January 2011 - January 2013

• Delivered exceptional functional support during peak operational periods, enhancing service efficiency.
• Consistently reported for duty punctually, maintaining professional appearance with correct uniform and name badge.
• Conducted comprehensive shift briefings in the Manager's absence, ensuring clear communication of hotel activities and operational needs.
• Oversaw the meticulous preparation and organization of kitchen equipment, ensuring readiness for service.
• Supervised the efficient receivable and storage processes of kitchen goods, optimizing inventory management.
• Ensured high standards of cleanliness and hygiene throughout the premises, contributing to a safe and welcoming environment.

Company industry:
Hospitality & Accomodation

Stewarding Supervisor

January 2008 - January 2011

Marriott Hotel,

Karachi, Pakistan

January 2008 - January 2011

• Delivered functional support to operations during high-demand periods and events, ensuring seamless service.
• Managed waste administration and disposal, promoting sustainability and compliance with regulations.
• Designed and implemented comprehensive training plans, enhancing team skills in cleanliness and hygiene standards.
• Executed additional responsibilities as assigned, demonstrating flexibility and commitment to team goals.
• Ensured availability of necessary operating equipment, optimizing operational efficiency.
• Maintained proper handling protocols for equipment, minimizing loss and damage to assets and goods.
• Progressed from Stewarding Supervisor to Chief Steward, showcasing leadership and dedication to excellence in stewardship practices.

Company industry:
Hospitality & Accomodation

Education

University Of Karachi

November 2004

November 2004

Bachelor's degree, Economics

Pakistan

Data Institute of Information Technology

January 2002

January 2002

Diploma, E-Commerce

Pakistan

GPA (rating): Excellent

GPA (rating): Excellent

Academy Of Business Computer

May 1999

May 1999

Diploma, Computer Networking

Pakistan

Affiliated with Skill Development Council & project of World Bank, Govt. of Pakistan.

Skills

Chemical Safety
Expert
Chemical Safety
Expert
Stock Management
Expert
Stock Management
Expert
Leadership
Expert
Leadership
Expert
HACCP
Expert
HACCP
Expert
Inventory Valuation
Expert
Inventory Valuation
Expert
MATERIALS MANAGEMENT
Intermediate
MATERIALS MANAGEMENT
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
EVENT CATERING
Intermediate
EVENT CATERING
Intermediate
HAZARD ANALYSIS AND CRITICAL CONTROL POINTS HACCP
Intermediate
HAZARD ANALYSIS AND CRITICAL CONTROL POINTS HACCP
Intermediate
DIRECTING
Expert
DIRECTING
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
PERFORMANCE MANAGEMENT
Expert
PERFORMANCE MANAGEMENT
Expert
RECRUITING
Expert
RECRUITING
Expert
SAFETY
Expert
SAFETY
Expert
SCHEDULING
Expert
SCHEDULING
Expert
SUPERVISORY SKILLS
Expert
SUPERVISORY SKILLS
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
Chemical Safety
Expert
Chemical Safety
Expert
Stock Management
Expert
Stock Management
Expert
Leadership
Expert
Leadership
Expert
HACCP
Expert
HACCP
Expert
Inventory Valuation
Expert
Inventory Valuation
Expert

Languages

English
Expert
Arabic
Intermediate
Urdu
Native Speaker
Hindi
Native Speaker

Training and Certifications

Certifications
Breakage Control Awareness
Chemical Awareness
Chemical Awareness
Chemical Awareness
Chemical Awareness
Chemical Awareness
Pest Control
Food Hygiene (Level-2)
First Aider, Health & Safety Solution. HABC Person in Charge Level 2
Departmental Training Coordinator (DTC)
Destination Leadership (DL)
Intermediate Food Hygiene (Level-3)
Chemical Awareness
HACCP Internal Audit
HABC Person in Charge Level 2
On job training
Pest Control
Destination Leadership (DL)
Intermediate Food Hygiene (Level-3)