Syed Kafil Hussain

• Supervised the installation, configuration, and maintenance of company servers and networks
• Administered Office 365 accounts, managed firewalls, and implemented information security measures
• Successfully completed projects such as Aramco 'CCC' Cyber Security Certification and Safaniyah Onshore Plant IT infrastructure setup
• Migrated email server from Google Workspace to Office 365 and implemented IT infrastructure in coordination with Aramco IT Office
• Managed Windows Server 2022, Synology NAS, Sophos Firewall, and DHCP Server
• Conducted vulnerability assessments and implemented data recovery plans to ensure business continuity
• Supervised technical support teams and ensured timely resolution of escalated issues
• Oversaw procurement and deployment of IT resources to meet project timelines
• Tracked and documented IT asset inventory and compliance with company policies
• Conducted training sessions for employees on new IT systems and cybersecurity awareness
• Configured, tested and maintained network equipment.
• Improved system performance by implementing software updates and patches.
• Delivered prompt and effective support to end users, resolving problems swiftly.
• Configured VPNs for secure remote access provision.
• Maintained high network performance by monitoring and troubleshooting network problems.
• Managed network infrastructures, enhancing overall efficiency.
• Administered server environment includes user account creation, password resets, and file system management.
• Implemented cybersecurity measures, ensuring data safety

• Maintained and supported IT setups across multiple sites, providing timely resolution
of user issues
• Negotiated with vendors and maintained records for hardware and software
procurements
• Trained users on IT equipment, documented maintenance procedures, and ensured
compliance with Group Policy for hardware disposal
• Monitored and resolved network issues, including cable crimping and termination
• Configured and maintained email accounts, ensuring data integrity and timely
backups
• Performed hardware upgrades and software patching to maintain system
performance
• Provided onsite and remote support for multiple locations, resolving escalated IT
issues