service engineer-2
Tvs and sons (ASHOK LEYLAND)
Total years of experience :3 years, 7 Months
Job Responsibilities, Routine Duties:
To attend the customer complaint and service request.
To investigate customer complaint and rectify cause of failure.
To allot manpower specialized in specific work.
To check the availability of spare parts required for concerned job.
Estimate the job and to take a prior approval of time and cost estimation.
Check schedule of vehicle and work according to schedule for schedule maintenance
Every day collect spare parts consumptions information from store in charge.
Spare parts consumption for regular & fast moving vehicles follow-up.
Daily checking warranty & coupon service for claim purpose.
For warranty claims to give product performance report (PPR) and failed photos to concern service engineer.
Operational project :( ASHOK LEYLAND)
- Client: TOYOTA MOTORS BIDADI BANGLORE
- Fleet management service
- Duration: Mar 2015 - Aug 2015
- Project Location: Bidadi industrial area
- Skill Used: Time Management, Fleet Management, Vehicle Tracking, Logistics.
- Role Description: fleet management supervisor.
Service advisor/Warranty executive/Spare parts executive - A key link between customer and their needs. Professional summary: 6+ Years experiences in commercial vehicle service as a service engineer/service advisor. Worked in Authorized service centers of ASHOK LEYLAND, VOLVO EICHER AND TATA MOTORS. Can manage automotive Warranty processing with assessing failure analysis reports with detailed failed photos. Maintained stock of auto parts and handling ordering procedures. Prepare inventory of replaced parts and prepare purchase orders. Served as corporate fleet vehicle maintenance executive Professional objective: To be associated with a progressive organization that gives me a scope to update my knowledge and skills in accordance with the latest trends and be a part of a team that dynamically work towards the growth of the organization and gain satisfaction there off. Professional experience: - Service engineer/Warranty executive/Fleet maintenance T .V. SUNDARAM & SONS Bidadi- Bangalore ASHOK LEYLAND COMMERCIAL AUTHORISED SERVICE Worked since: April 2014 to September 2017 - Technical advisor/Floor supervisor SRI LAKSHMI MOTORS Bidadi- Bangalore VOLVO EICHER (VE) COMMERCIAL AUTHORISED SERVICE Worked since: February 2012 to March 2014