Relationship Manager
Viceroy Travels Pvt Ltd
Total years of experience :15 years, 7 Months
Corporate Sales for Air Tickets, MICE, Car Rentals, Hotel Bookings, Visa Documentation.
Client acquisition.
Meeting Clients and explain about the services of the company
Promotion of Group booking’s and holiday packages.
Selling cars rentals services
Regularly follow up with the customer to give better service and develop good customer base.
Generate Daily and Monthly MIS sending to Sales Head.
Focusing on follow ups, convince them and put 100% efforts for conversion.
Handling Customer Service Providing Value Added Services to the Customers.
Develop and implementing comprehensive business development plan for different markets & sectors.
Build strong relationship with existing customers to achieve continuous repeat business as well as retention.
Meet the new clients to generate the business.
Based on the requirement of the customer convince them and try to close the deal.
Regularly follow up with the customer to give better service and develop good customer base.
Following up with the customers for Payments as per the companies norms.
Documenting for selectively invited for Consultants, Contractors and Sub-Contractors.
Handling required Import & Export of the organization.
Maintaining records of documentation relating to Approvals & Renewals.
Coordinating with the sales team for the enquiries and preparing the quotations to the clients/Suppliers.
Negotiation with the End Users and Suppliers.
Develop and implementing comprehensive business development plan for different markets & sectors.
Build strong relationship with existing customers to achieve continuous repeat business as well as retention.
Preparing MIS report that covers all the details in a very summarized and explanatory manner.
Build and manage customer relationships and to effectively manage time.
Preparing Invoice and Delivery notes.
Prepare LPOs and quotations.
Monitoring competition strategies and building counter strategies in the region.
Making best customers by identifies potential buyers and convinces them to buy Magazines.
Making cold calling to the existing customers and meet them personally.
Since the process is not automated maintaining the Task trackers.
Working closely with various teams to ensure the end to end activities are done.
Consoling tracker for the CSR on daily basis to capture their productivity & quality and weekly performance review.
Take care of customer care activity
Providing full information as per the company standards.
Take care of customer care activity
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