Business Development Manager
Gati Kintetsu pvt ltd
Total years of experience :14 years, 9 Months
Develop customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success
Analyze portfolio and qualify the accounts according to the expected result
Consolidate the market information (competition, conditions, observed prices, products, services, and environment) and ensure a regular internal circulation of performance reports and circulate information (Market information)
Liable for growing and developing existing clients, together with generating new business
Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
Upgrade and maintain complete organization knowledge and product and services familiarity
Maintain excellent professional relations with clients to generate avenues for additional business
Ensure customer satisfaction by regular analysis and up gradation of delivery & service quality norms
Met frequently with potential clients to sell Logistic services.
Approached high value customer and build opportunities in accounts like Atos, Hdfc, and Cognizant Capgemini, Ernst Young, BOA, Bally Technologies maintain and update customer contact records.
Followed up the after sales and perform daily routine administrative work
Responsible for obtaining profitable results through the sales team by developing the team through motivation, counseling, skills development, and product knowledge development
Responsible for the planning, recruitment, direction, organization, and control of sales representatives to accomplish specific objectives.
Ensured that all sales representative activities are in accordance with the guidelines of the Companies Code of Conduct.
Maintain excellent professional relations with clients to generate avenues for additional business
Acting as a single point contact to key accounts for marketing, business development and services for sustaining long term mutually beneficial relationship with clients through a 360 degree approach
Working capital management through credit and outstanding collection, Increasing share of wallet from existing accounts, Coordination with operations and customer service team to solve any issue of key accounts.
Mis - To ensure the visibility of enquiries at all stages by way of daily entry/ Updating in Saffire.
• Saved up to 35% on annual budget by re-structured all transport contracts.
• Provided rates, routes and transit times to production and sales.
• Provided tracking and tracing of all shipments and maintained tracking history.
• Controlled and Developed strategic approaches and creative solutions to cost effective ship product.
• Ensured daily communication with warehouse, freight forwarder and make sure that service can be delivered on time.
• corrected over weight or improper loads via vessel and truck.
• Ensured International inbound and outbound shipments are free of damage.
• Managed and audit freight invoices and fight overcharges.
• Managed distribution and allocation to retail stores.
• Managed schedules shipments and load specifications for all accounts.
• Provided import compliance and packaging instructions to supplier and vendors.
• Accomplishes business development activities by researching and developing marketing opportunities and plans; implementing sales plans; managing junior and management trainees.
International Business Management