سيد محمد

 Develop customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success

 Analyze portfolio and qualify the accounts according to the expected result

 Consolidate the market information (competition, conditions, observed prices, products, services, and environment) and ensure a regular internal circulation of performance reports and circulate information (Market information)

 Liable for growing and developing existing clients, together with generating new business

 Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts

 Upgrade and maintain complete organization knowledge and product and services familiarity

 Maintain excellent professional relations with clients to generate avenues for additional business

 Ensure customer satisfaction by regular analysis and up gradation of delivery & service quality norms

 Met frequently with potential clients to sell Logistic services.

 Approached high value customer and build opportunities in accounts like Atos, Hdfc, and Cognizant Capgemini, Ernst Young, BOA, Bally Technologies maintain and update customer contact records.

 Followed up the after sales and perform daily routine administrative work

 Responsible for obtaining profitable results through the sales team by developing the team through motivation, counseling, skills development, and product knowledge development

 Responsible for the planning, recruitment, direction, organization, and control of sales representatives to accomplish specific objectives.

 Ensured that all sales representative activities are in accordance with the guidelines of the Companies Code of Conduct.

 Maintain excellent professional relations with clients to generate avenues for additional business

 Acting as a single point contact to key accounts for marketing, business development and services for sustaining long term mutually beneficial relationship with clients through a 360 degree approach

 Working capital management through credit and outstanding collection, Increasing share of wallet from existing accounts, Coordination with operations and customer service team to solve any issue of key accounts.

 Mis - To ensure the visibility of enquiries at all stages by way of daily entry/ Updating in Saffire.

• Saved up to 35% on annual budget by re-structured all transport contracts.
• Provided rates, routes and transit times to production and sales.
• Provided tracking and tracing of all shipments and maintained tracking history.
• Controlled and Developed strategic approaches and creative solutions to cost effective ship product.
• Ensured daily communication with warehouse, freight forwarder and make sure that service can be delivered on time.

• corrected over weight or improper loads via vessel and truck.
• Ensured International inbound and outbound shipments are free of damage.
• Managed and audit freight invoices and fight overcharges.
• Managed distribution and allocation to retail stores.
• Managed schedules shipments and load specifications for all accounts.
• Provided import compliance and packaging instructions to supplier and vendors.
• Accomplishes business development activities by researching and developing marketing opportunities and plans; implementing sales plans; managing junior and management trainees.