Mujeeb Uddin Hussain Syed

Designation : Senior Network Engineer.

o Provided end-to-end implementation support & maintenance of Network
o Managed all the network devices that includes Cisco layer 2 and layer 3 switches, Routers, Wireless Network and Firewalls
o Implementation of a new Site or Campus Network that involves coordination with Service providers, Vendors, Server Team and Field Services Team
o Conducted maintenance of Network setup by performing regular IOS upgrades, replacing EOL/EOS equipment’s and monitoring setup for critical events
o Eliminated single point of failures in Network by ensuring redundancy at Core, distribution and access Switches level. Ensuring Firewalls and critical Network devices are running in high availability mode
o Ensured dynamic routing protocols like OSPF and BGP are running properly at Network Core levels
o Managed and Maintained Network Inventory/Asset for all branches/sites; this includes Visio diagrams and relevant documentation containing physical and logical connectivity at Network level
o Led 24/7 support and meeting the SLA’s defined
o Proactively worked with Audit Team, Vendors and different Technical Teams to ensure fast resolution of high priority incidents or requests received
o Ensured a disaster recovery plan, backup plan and health check are continuously performed on Network devices, so they are up to date
o Supported clients in resolving any technical issue related to Network/Firewall
o Ensured adherence to service standards & guidelines, that work as benchmark for Performing system administration duties such as troubleshooting, system performance tuning, user & mailbox administration, server maintenance, patches & security updates, malware removal and compliance
o Designing & implementing new server infrastructure, monitoring server activity, auditing server security and performing disaster recovery of servers; monitoring security of server to avoid any loss of data; ensuring timely backup of multiple servers; managing server crash crisis
o Undertaking diagnosis, troubleshooting, and root-cause analysis of escalated issues related with storage & backup platforms; creating & providing reports for backup and storage environments and related activities & tasks
o Developing new system & application implementation plans, custom scripts and testing procedures to ensure operational reliability; performing troubleshooting as required; driving problem-solving efforts
o Ensuring high availability and acceptable levels of performance of mission critical host computer resources

Designation : Senior Network Engineer. Roles and Responsibilities:
•Providing end-to-end implementation support & maintenance of Network
•Managing all the network devices that includes Cisco layer 2 and layer 3 switches, Routers, Wireless Network and Firewalls.
•Implementation of a new Site or Campus Network that involves coordination with Service providers, Vendors, Server Team and Field Services Team.
•Implementation, Configuration and Troubleshooting of IPSEC L2L Tunnels and Remote access AnyConnect VPN.
•Segregate Network trafic using Firewall DMZ, VRF, Vlans etc. to ensure Security and Integrity.
•Maintenance of Network setup by performing regular IOS upgrades, replacing EOL/EOS equipment's and monitoring setup for critical events.
•Eliminating single point of failures in Network by ensuring redundancy at Core, distribution and access Switches level. Ensuring Firewalls and critical Network devices are running in high availability mode.
•Ensure dynamic routing protocols like OSPF and BGP are running properly at Network Core levels.
•Managing and Maintaining Network Inventory/Asset for all branches/sites. This includes Visio diagrams and relevant documentation containing physical and logical connectivity at Network level.
•Responsible for 24/7 support and meeting the SLA's defined.
•Proactively work with Audit Team, Vendors and diferent Technical Teams to ensure fast resolution of high priority incidents or requests received.
•Ensuring a disaster recovery plan, backup plan and health check are continuously performed on Network devices, so they are up to date.

Designation : Network Administrator/Lecturer in Computer Engineering Department in College of Engineering. Roles and Responsibilities:
•Providing Network Support to end users, servers, physical and Virtual Infrastructure environment.
•Managed all the network devices including cisco layer 2 and layer 3 switches, Cisco routers and fortigate firewall making sure that all devices are up and running.
•Worked on project of implementing a new data center in campus using Cisco, Windows, and Linux & VMware technologies.
•Managed VMware virtual infrastructure VSphere (6.0/6.5) including Esxi hosts, clusters, vcenter server & VMs on shared storage using NAS boxes.
•Managed AD, DNS & DHCP on windows servers 2012 & 2016 platforms.
•Handled the purchasing and managed the Software, Server & Network Hardware & other IT supplies.
•Inventory/Asset management of software, hardware and accessories.
•Completing and submitting the documentation relating Network management to the department head weekly/monthly.
•Taught subjects like Digital Signal Processing, Electronic Circuits, Introduction to Microprocessors & Microcontrollers, Computer Networks, Probability & Statistics, Computer Programming in C++, Computer Skills.
•Handling exams & related responsibilities.

Roles and Responsibilities:

o Delivered end-to-end implementation support & maintenance of IT systems & applications
o Spearheaded a team of 5 onsite members; provided end-to-end implementation support & maintenance of applications
o Administered gamut of operations related to Symantec Antivirus Server and Client Machines
o Directed operation using Windows, Linux & VMware Technologies for project implementation & new data center in campus
o Allowed or restricted access to the users through configuring and managing group policies
o Crafted course material for student’s database, formulated roaming profiles for students & managed exams related tasks
o Resolved complex level help desk issues
o Utilized Moodle on Linux Platform for implementing and managing E Learning system
o Ensured proper running of devices by resourcefully managing devices like cisco layer 2 and layer 3 switches, cisco routers and firewalls.
o Supervised Software, Hardware & other IT Supplies including Purchasing
o Liaised with the department head on weekly/monthly for submitting the documentation related servers
o Managed Laboratories for Microprocessors, Digital Signal Processing, Computer Networks, Computer Skills, Computer Programming in C++
o Performed migration of Domain Controller from Windows 2003 Server to Windows Server 2008R2 & MS Exchange 2003
o Upgraded Additional Domain Controller
o Participated in the installation of Moodle Application on Windows Server 2008 & CBE Server of ACCA exams
o Managed Esxi Hosts, Clusters, Vcenter Server & VMs on shared storage and Net Apps 2040/2020 Storage Boxes
o Formulated policies as per the requirement & restoration in test environment to steer the Symantec Backup Exec 2010
o Supervised operations related to creating accounts, groups & synchronizing emails with outlook as a part of steering activities for Google Apps
o Provided timely restoring of backup on test server for SQL Server 2005 on weekly basis and created a database
o Administered ELearning server with Moodle application
o Configured & monitored Kaspersky Antivirus Server
o Monitored the reporting and documentation activities through forwarding weekly status reports for all servers, including AV and server log monitor
o Interacted with the users to resolve basic & complex help desk issues by providing insightful solutions
o Handled inventory management of software licenses and purchase of software, hardware and other IT supplies
o Ensured adherence to college IT policies & procedures; participated in the implementation & support of IT-related policies