Syed Zaheer Hasnat, Relationship Manager

Syed Zaheer Hasnat

Relationship Manager

Mashreq Bank

Location
Qatar
Education
Bachelor's degree, Commerce
Experience
22 years, 11 Months

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Work Experience

Total years of experience :22 years, 11 Months

Relationship Manager at Mashreq Bank
  • Qatar - Doha
  • My current job since February 2013

Key responsibilities:
• Marketing new Business banking relationships
• Process Credit requests/ Write Credit Proposals,
• Presentation of Credit Proposals to Risk for approval.
• Coordination with Credit Admin for completion of Security Documentation.
• Maintaining and monitoring portfolio on a regular basis.
• Manage portfolio of assigned liability customers (over 300 customers).
• Compliant management (Core banking system)
• Maintaining portfolio MIS

Sales and Service Officer at Mashreq Bank
  • Qatar - Doha
  • April 2010 to January 2013

Key responsibilities:
• Increase in Liability portfolio in terms of NTB clients & deposits.
• Selling Small Business Loans (SBL)
• Cross sale on various products & referral for TWC facilities to the Relationship Team (RMs)
• Compliant management

Senior Relationship Officer at Mashreq Bank
  • Qatar - Doha
  • June 2007 to March 2010

Key responsibilities:
• Responsible for acquisition of new to bank clients, developed relationship with customers for cross selling products such as credit cards, personal & business loans.
• Customer services and Compliant management

Sales Executive at Standard Chartered Holdings
  • United Arab Emirates - Dubai
  • April 2006 to April 2007

Key Responsibilities:
• Explore potential business avenues to penetrate new accounts and expand existing clientele.
• Acquiring high profile clients by tying up with business consultant.
• Catering to the need of SME client with the help of designated relationship manager.

Sales Associate at Standard Chartered Finance Limited
  • India - Kolkata
  • April 2004 to April 2006

Key Responsibilities:
• Responsible for acquisition Credit Cards & maintained / developed relationship with customers for cross selling products.
• Utilization of information, personal networking & arranging road shows, promotional activities and proper publicity to develop marketing intelligence for generating business.
• Managed a team of 5 people with an additional responsibility as an acting team leader.

Sales Officer at Direct Marketing Services (DST of Citi Bank)
  • India - Kolkata
  • August 2002 to March 2004

Key Responsibilities:
• Responsible for acquisition Credit Cards & maintained / developed relationship with customers for cross selling products.

Sales Officer at Apex Marketing
  • India - Kolkata
  • June 2001 to July 2002

Key Responsibilities:
• Responsible for acquisition Credit Cards & maintained / developed relationship with customers for cross selling products.

Education

Bachelor's degree, Commerce
  • at Calcutta University
  • March 2001

Bachelor of Commerce (B.Com) - From University of Calcutta, passed in the year 2001.

Specialties & Skills

Relationship Development
Operational Controls
Customer Value Management
Direct Sales
DIRECT SALES ~STRONG OPERATIONAL KNOWLEDGE~CUSTOMER SERVICE ~ RELATIONSHIP MANAGEMENT PROFESSIONAL

Languages

English
Expert
Hindi
Expert
Arabic
Beginner

Training and Certifications

Loyalty Certificate to mark the completion of 5 years service with Mashreq (Certificate)
Date Attended:
June 2007
Valid Until:
June 2012
Recognition of Exemplary performance as Sales & Service Officer (SME) for Oct’2009 (Certificate)
Date Attended:
October 2009
Valid Until:
October 2009
Certificate of Achievement for Q4 2008 Top performer among all branches in SME (Certificate)
Date Attended:
October 2008
Valid Until:
December 2008
Certificate of Achievement awarded for Q4 2009 for Excellent Achievement & Customer Service (SME) (Certificate)
Date Attended:
October 2009
Valid Until:
December 2009
The 7 Habits of Highly Effective People (Certificate)
Date Attended:
October 2008
Valid Until:
October 2008
Certificate of Achievement and recognition for Exceptional Service to SME Customers for Q1 2010 (Certificate)
Date Attended:
January 2010
Valid Until:
March 2010
Basics of FX & Trade Finance Program (Certificate)
Date Attended:
March 2010
Valid Until:
March 2010