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Sylvia Farag, ESL Teacher and SEND Support

Sylvia Farag

ESL Teacher and SEND Support·Al Mawakeb School

United Arab Emirates

Diploma, CELTA

Work experience

Total years of experience: 12 years, 11 months

ESL Teacher and SEND Support

August 2017 - Present

Al Mawakeb School

Dubai, United Arab Emirates

August 2017 - Present

• Teaching allocated classes along with related planning
 Develop children’s reading, writing, speaking and listening skills
• Assessing, monitoring, recording and reporting on the work of students
• Providing advice and guidance to students on issues related to their education
• Promoting and safeguarding the general wellbeing and safety of students
• Collaborating with parents and other staff towards achieving the best interest of the students
• Engaging in continuing professional development
• Collaborating towards maintaining order and discipline in the school and classroom
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Marketing Coordinator & Executive Assistant to SVP

May 2015 - July 2016

The Manitowoc Company

Dubai, United Arab Emirates

May 2015 - July 2016

 Coordinating with world-wide marketing team for marketing activities in Middle East and Africa such as press releases
 Solely organizing seminars and conferences locally and within the region for our key clients
 Contacting clients on a daily basis for any inquiries
 Coordinating with external suppliers for production of promotional gifts
 General assistance to the sales team
 Personal assistance to the Managing Director, coordinating forecasts, reporting and PDP activities
 Coordinating travel requirements and hotel bookings for MD and Sales team
 Calendar Management
 Attending meetings with MD for minutes
 Preparing Sales presentations for MD
Company industry:
Industrial Production
Job role:
Marketing and PR

Sales Coordinator

December 2014 - January 2015

J.Sonic Services Inc

Canada

December 2014 - January 2015

-Compiling sales & inventory reports
-Adding & updating information on client’s websites
-Managing the fulfillment of online orders
-Market & competitive research
-Coordinating the shipping & installation of product displays
Company industry:
Retail & Wholesale
Job role:
Sales

Event Volunteer

September 2014 - September 2014

The Royal Victoria Hospital Foundation

Canada

September 2014 - September 2014

•Event Crew Volunteer
Company industry:
Other Healthcare Services
Job role:
Support Services

Sales Support Coordinator

August 2012 - August 2013

Synnex Canada Limited

Canada

August 2012 - August 2013

•Provide pricing, contract pricing, ETA and tracking details to customers as required
•Position products and service programs suited to customer request
•Maintain current customer profiles and information as requested
•RA process request to customer service when applicable
•Outbound calls, customer links aligned with strategic initiatives
•Handle incoming calls for the call center
•Processing orders correctly, accurately and back-order account maintenance/combination
•Assist in developing accounts with sales team
•Provide excellent follow up and customer service toward all
customer requests
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Support Services

Office Volunteer

July 2013 - July 2013

Canadian Cancer Society

Canada

July 2013 - July 2013

•Contacted cancer survivors by phone for follow up and provided them with any requested information
Company industry:
Other Healthcare Services
Job role:
Support Services

Marketing and Public Relations Executive

April 2011 - June 2012

Egyptian Child Care Corporation

Cairo, Egypt

April 2011 - June 2012

•Develop and implement an integrated strategic communications plan to advance brand identity; broaden awareness of its values and priorities; and increase the visibility of its programs across a wider audience
•To develop and maintain a database of registrants
•Determine appropriate marketing plan for each event/brand
•Work closely with external promoters to market events and advertise print ads
•Liaise with graphic designers to determine proper layouts
•Organize and attend promotional events
•Organize and attend EC3 funded events for the children and their families
•Review and edit website content
Company industry:
Primary, Prep, & Secondary School
Job role:
Marketing and PR

Office and Event Volunteer

September 2011 - May 2012

The Breast Cancer Foundation in Egypt

Cairo, Egypt

September 2011 - May 2012

•Assist at fundraising events
•Promote awareness of breast cancer
•Contact patients who were given mammograms on behalf of the foundation when mammogram test results were ready for pickup
•Sold products on behalf of the foundation; all proceeds from sales went to the foundation
Company industry:
Other Healthcare Services
Job role:
Support Services

Registration Attendant

May 2008 - May 2008

International Telecommunication Union Exhibition - United Nations

Cairo, Egypt

May 2008 - May 2008

•Registered attendants to the conference
Company industry:
IT Services
Job role:
Administration

Admin Intern

July 2007 - August 2007

Metlife Alico

Cairo, Egypt

July 2007 - August 2007

•Conducted general administrative duties in various departments
Company industry:
Insurance & TPA
Job role:
Administration

Education

University of Cambridge

March 2017

March 2017

Diploma, CELTA

United Kingdom

Teaching English as an additional language
View attachment

Arab Academy for Science and Technology

January 2011

January 2011

Bachelor's degree, Marketing

Egypt

GPA (point): 3.1 out of 4

GPA (point): 3.1 out of 4

View attachment

Skills

Administration
Expert
Administration
Expert
Marketing
Expert
Marketing
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Adobe Indesign
Intermediate
Adobe Indesign
Intermediate
Teaching English
Expert
Teaching English
Expert
Teaching Skills
Expert
Teaching Skills
Expert
Marketing
Expert
Marketing
Expert
Administration
Expert
Administration
Expert
Teaching English
Expert
Teaching English
Expert
Teaching Skills
Expert
Teaching Skills
Expert

Languages

English

Expert

Arabic

Expert

Training and Certifications

Certifications
CELTA
Mar 2017

Hobbies and interests

Volunteering, Reading, Traveling