Executive Assistant to B.O.D General Secretary
United Arab Shipping Company
Total years of experience :18 years, 1 Months
• Assisting the Board of Director’s Secretary in day to day actives including the coordination and management of meeting and schedules, email management and other general office duties and document fillings.
• Assists with the BOD Meeting, Annual General Assembly Meeting, EGM and EC meeting management, record keeping and reporting.
• Responding to general inquires and forwarding inquires to various departments as appropriate and in coordination with the BOD Secretary.
• Assists in the formatting, preparation and proof reading of the Minutes of the meetings for proposal submission, internal and external reports and other related documents.
• Coordinating meetings, including Hotel room bookings, travel arrangements, presentations and document development, teleconferences etc.
• Manages departmental budgets.
• Communicates with BOD members for the schedule updates for the meeting organized
etc.
• Handling Sales, Production and Quality Control.
• Emphasis on brand development, maintain highly standard quality products.
• Ensure smooth functioning of the entire department in handling day-to-day transactions, daily check the Stock, Production, Raw Material, Supply and Demand accordingly.
• Making Sales strategy and run extra mile to reach sales target, keep proper records of incoming and outgoing correspondence and maintain confidentiality.
• Follow the Company Standard Procedure and run the entire department smoothly and support the management and staff in an effective and efficient manner.
• Act as the point of contact on administration matters; ensure smooth functioning of the department in handling day-to-day transactions.
• Attend to general inquiries and provide information on company services; excellent customer service through prompt resolution of issues and concerns.
• Preserve proper records of incoming and outgoing correspondence, file documents and letters systematically, and keep all assigned files up-to-date. Maintain confidentiality.
• Provision of clerical and administrative support in an effective and efficient manner.
• Liaison and coordination with internal and external parties for events, meetings, travel arrangements. Maintain rapport and professional relations at all times
• Responsible in administering, directing and conducting Safety & Security briefing prior to every flight and ensuring each crew is well prepared for the flight with the updated documents.
• Performing safety & Security checks and making sure all inventory supplies for First Aid, Emergencies and In-flight Food & Beverage services are on board before boarding of passengers.
• Accomplishing all In-flight documentation and other information as needed
• Act as the first point of contact for passengers; project a professional image at all times.
• Provide first class customer experience which results in customer satisfaction, loyalty and retention.
• Continually develop an understanding of the company’s culture, products, ethical initiatives, other areas of business, and reflect this in everyday performance.
• Ability to understand and apply the basic concepts, practices and procedures of handling customers’ complaints while meeting quality standards for customer services.
• Actively contribute to the establishment and development of the organization’s goodwill/ reputation.
• Ensure smooth functioning of the department in handling day-to-day transactions
• Preserve proper records of incoming and outgoing correspondence, file documents and letters systematically, and keep all assigned files up-to-dateondence, file documents and letters systematically, and keep all assigned files up-to-date. Maintain confidentiality.
.• Making Duty Roaster and allocate accordingly.