Freelancer / Project Manager
Technical Meter Factory (TMF)
Total years of experience :17 years, 4 Months
Client: National Water Company (NWC) Saudi Arabia.
• Working on AMR (Automatic Meter Reading) project.
• Using Fulcrum software to collect the water meter serial numbers, coordinates of the water meter with other related data.
• Replacing all the mechanical meter (ELSTER) to smart meters (SENSUS).
• Installing the gateways to collect meter data and to fetch the readings.
• Collecting all the monthly water meter readings from the gateways.
• Organising customer readings by serial number and uploading them to the billing server for processing.
• Collaborating closely with the billing teams at NWC (National Water Company) to ensure seamless coordination and alignment of project objectives.
• Addressing customer issues promptly as relayed by the National Water Company, ensuing efficient resolution and customer satisfaction.
• To rectify any missing readings from the AMR system, I compile a comprehensive list of meters requiring attention and facilitate their readings through the Drive-By system.
• Prepared all the daily report, weekly report and quantity report of replacement meter as requested by higher management.
• Managing day-to-day tasks related to meter replacement in collaboration with the contractor to ensure timely completion and adherence to project schedules.
• Responsible for executing the software testing and quality assurance.
• Performed data validation on daily bases.
• Responsible for overseeing the day-to- day operations of the team, distributing the workload evenly amongst staff and making sure motivation and performance levels are maintained.
• Develop audit programs to evaluate the adequacy and effectiveness of internal controls for compliance.
• Plan and execute IT audit over systems and applications to comply with company policies.
• Identify and evaluate business application controls to ensure that data is processed and completely and accurate.
• Perform legacy system reviews, technical security reviews of network and infrastructure security.
• Prepare and report audit findings and recommendations.
Client: National Water Company (NWC) Saudi Arabia.
• Installed automatic meter reading system for billing as part of advanced metering infrastructure.
• Fully operate system application & provide AMR (Automatic Meter Reading) operational support.
• Projects cover Dammam, Rahima, Jubail, Khafji, Hassa and Bqaiq cities.
• Worked on Fulcrum software to collect the water meter serial numbers, coordinates of the water meter with other related data.
• Responsible for installing the repeaters.
• Responsible for installing the gateways.
• Prepared all the daily report, weekly report, quantity report and user report as requested by higher management.
• Responsible for executing the software testing and quality assurance.
• Performed data validation on daily bases.
• Identifies diagnoses and resolve operational problems.
• Responsible for overseeing the day-to-day operations of the team, distributing the workload evenly amongst staff and making sure motivation and performance levels are maintained.
• Allocated jobs and workloads to individual staff members based on their ability.
• Implemented new initiatives and making sure all staff understand them.
• Given prompt and accurate information on individual staff member performance.
Client: Advanced Electronic Company (AEC) Saudi Arabia.
• Worked on win XP/vista & win 7 and Windows Server Administrator 2008.
• Managed System Performance, discover & solved system related issues.
• Assembling, upgrading desktop & laptop troubleshooting in hardware.
• Installed new computer systems and connecting them into LAN.
• Configured of clients equipment such printers & scanner.
• Troubleshooting and Computer Networks
• Diagnoses and resolves end user network or local printer problem, PC hardware problems.
• Installed local area network cabling systems and equipment such as Hubs and switches.
• Taken backup of MS Outlook & restoring & troubleshooting.
• User administration support like new user accounts, IP addressing management.
•Provide technical support to users by answering queries, troubleshooting problems and maintaining workstation and LAN performance.
• Troubleshooting the outlook issues.
• Troubleshooting printer’s issues.
• Improves system performance by identifying problem and recommending changes.
• Participate in development of client training programs by
identifying, learning issues.
• Avoid legal challenges by monitoring compliance with service agreement.
Client: Computer Sciences Corporation (CSC)
• Provide technical support to users by answering queries, troubleshooting problems and maintaining workstation and LAN performance.
• Troubleshooting the outlook issues.
• Troubleshooting printers issues.
• Improves system performance by identifying problem and recommending changes.
• Participate in development of client training programs by identifying, learning issues.
• Avoid legal challenges by monitoring compliance with service agreement.