Tabrez Shaikh, Sr. Manager - IT Infrastructure

Tabrez Shaikh

Sr. Manager - IT Infrastructure

Ajmal Perfumes

Location
Saudi Arabia - Jeddah
Education
Diploma, Microsoft technologies, System Languages C & C++, Oracle RDBMS, Powerbuilder
Experience
23 years, 5 Months

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Work Experience

Total years of experience :23 years, 5 Months

Sr. Manager - IT Infrastructure at Ajmal Perfumes
  • Saudi Arabia - Jeddah
  • My current job since December 2003

Spearheading all Infrastructure projects related to datacenter and virtualization technologies compromising VMware vSphere, Microsoft Hyper-V, Citrix XenApp, Oracle Enterprise Linux, Oracle Database 11g and other advanced infrastructure deployments.

Ensuring application of & compliance with the company's policies in administration of IT Infrastructure / Facilities after review of new hardware and accessories.

Assessing IT requirements of the organisation in terms of software, hardware and other peripherals, and handling procurement of the same.

Planning & Implementing ITIL processes & functions across IT Infrastructure department and teams which include Incident Management, Change Management, Problem Management, Service Level Management and creating CMDB & Service Catalogue based on business objectives and aligning IT objective with organization goals & vision.

Initiated & deployed IT HelpDesk system where all queries and problem gets resolved and IT supplies can be tracked in centralized environment resulting in quick resolution and increased user productivity.

Mapped business requirement with new technology deployments and prepared IT Budgets based on business critical projects.

Significantly reduced the company’s server hardware footprint by 70%, which lead to savings in power and cooling and accordingly improved server availability, reduced workload for IT staff and quick server deployment for various business units.

Instrumental in planning & implementing VoIP network between Head Office and other company location using Cisco VoIP solution which resulted in approximately 132, 000 SAR in annual savings on communication cost.

Planning, deploying, testing and maintaining an initial disaster recovery site for business critical application, all server infrastructures, recovery plan in case of primary site failure and all users’ key documents and e-mail.

Sr. System Administrator & DBA at Crossdomain Solutions Pvt. Ltd.
  • India - Bengaluru
  • April 2001 to October 2003

Responsible for Oracle 7/8/8i logical and physical databases design, implementation and maintenance on Sun Solaris and NT Box.

Installed, upgraded and patched Oracle software. Setup new machines including Oracle software installation, Listener and client side configuration, 3rd party backup software IBM Tivoli troubleshoot and backup testing.

Maintain software and hardware inventory and tracking systems, troubleshoot, repair, maintain, install and perform testing activities on various computer equipment, peripheral, data communication and computer network system.

Managing Installation & Configuration of 160 desktops & helpdesk activities for routine technical problems relating to O/S, Office, Database utilities, Crystal Reports and Oracle Developer 2000.

Designed and implemented cheque printing report using Oracle ODBC and Crystal Reports 8

Developed add-on application for complex payroll component calculation for one of our client using Oracle stored procedures and Crystal Reports 8

Managed IBM TIVOLI for regular incremental backup of user data and database files and backup of Tivoli database on offsite media.

Project Consultant at Moores Rowland Consulting Pvt. Ltd.
  • India - Mumbai
  • October 2000 to April 2001

Handled task of data re-engineering, data migration & modification of the existing modules in the business-critical application.

Worked with the team responsible for data migration, system testing of ERP application and assisting in Business Process Re-engineering project of migrating data from legacy system to Oracle database.

Data migration from Excel Worksheets, text file generated through COBOL & UNIX to Foxpro DBF’s and later to Oracle Database using SQL*Loader.

Oracle 8i Installation, database configuration and complete software setup for our esteemed client Export Import Bank of India.

Developed in-house tool that provides the GAP statement which shows availability of funds and allocation of resources in customized reports.

Developed scripts and task checklist for administering database efficiently

Developed scripts for moving data file(s), database re-organization, performance tuning and database cloning.

Education

Diploma, Microsoft technologies, System Languages C & C++, Oracle RDBMS, Powerbuilder
  • at Master Diploma in Computer Science
  • August 1998

Achieved A Grade after overall completion of the 22 months course Created project on Visual Foxpro for Airline Reservation System Created project on C for Database Management system.

Bachelor's degree, Computers, Export Marketing, Accounts & Finance
  • at Burhani College of Commerce & Arts
  • August 1998

Specialties & Skills

Availability
Virtualization
Installation
Citrix XenApp 5
Oracle 8i/9i/10g/11g
ITIL v3 Framework
Datacenter Virtualization - VMware vSphere 4
Tomcat / PHP
Redhat Linux 5
Cisco Switches / Firewall / Routers
Windows 2000/2003/2008
ManageEngine Service Desk Plus 8.0

Languages

English
Expert
Hindi
Expert
Arabic
Beginner