Infrastructure and system Technical Manager
ATA
Total years of experience :10 years, 8 Months
• Responsible for designing, organizing, modifying, installing, and supporting a company's computer systems.
• Designs and installs LANs, WANs, Internet and intranet systems, and network segments.
• Install and support LANs, WANs, network segments, Internet, and intranet systems.
• Install and maintain network hardware and software.
• Monitor networks to ensure security and availability to specific users.
• Evaluate and modify system's performance.
• Identify user needs.
• Determine network and system requirements.
• Maintain integrity of the network, server deployment, and security.
• Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
• Design and deploy networks.
• Perform network address assignment.
• Assign routing protocols and routing table configuration.
• Assign configuration of authentication and authorization of directory services.
• Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
• Maintain network servers such as file servers, VPN gateways, and intrusion detection systems.
• Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smart phones, software deployment, security updates and patches.
• Diagnose hardware and software problems, and replace defective components.
• Perform data backups and disaster recovery operations.
• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
• Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
• Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
• Perform routine network startup and shutdown procedures, and maintain control records.
• Design, Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
• Design and deploy functional networks (LAN, WLAN, WAN)
• Design, Installing and configuration of Cisco firewall and Fortigate
• Configure and install software, servers, routers and other network devices
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Monitor performance and ensure system availability and reliability
• Designing and implementation of IP Phone, Soft phone, Tele presence and so on
• Monitor system resource utilization, trending, and capacity planning
• Provide Level-2/3 support and troubleshooting to resolve issues
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
• Select and implement security tools, policies, and procedures in conjunction with the company’s security team
• Deal with ethio-telecom
• Mentor team members on technical issues
• Communicate with users when needed
• Liaise with vendors and other IT personnel for problem resolution
• Suggest improvements to network performance, capacity and scalability • Maintain complete technical documentation
• Install and support LANs, WANs, network segments, Internet, and intranet systems. • Maintain integrity of the network, server deployment, and security.
• Develop and analyze systems that are to be used by the employees and the managers of the company
• Develop Plan that are to be used in implementation of software and hardware systems in the organization
• Look after the maintenance of computer systems and make sure that all the departments are functioning properly
• Collect necessary specifications for each department and make sure that their requirements are met
• Develop and manage staff to monitor technology staff and oversee policies and procedures of the company
• Look after the purchase of the software and hardware systems and plan proper budget and quotations for the systems
• Provide training and necessary assistance for the employees involved in implementation and maintenance of the software systems
• Train the employees in using information systems and help them understand the configuration of the systems
• Working with all types of operating systems such as Android, Microsoft, Linux, Unix, DOS, etc.
• Deal with ethio-telecom
• software to be installing in the computers and make necessary pre-installations
• troubleshooting any kind of systems related problems and maintain security of the systems
• Working with the office applications, ERP software, communications systems, etc.
• Track and monitor security of hardware and software systems.
• Recommend and implement new technology solutions to improve productivity.
as Team Lead for the administration and maintenance infrastructure as
directed by IT Managers.
* Serves as Team Lead for the administration and maintenance WAN as directed by IT
Managers.
* Acts as Team Lead for the administration and maintenance of computer stations and
software for company training programs and provides additional support when
necessary.
* Serves as Team Lead for the administration and maintenance of the Learning Studio
computer stations and provides additional support when necessary.
* Serves as a Team Lead for troubleshooting, systems backups, archiving, and
disaster recovery done by more junior Innovators.
* Performs complex troubleshooting, backup, archiving, and disaster recovery.
* Assists in the design, implementation and maintenance of systems, programs,
hardware and software.
* Suggest improvements to network performance, capacity and scalability
* Maintain complete technical documentation
CARRICULAM VITAE
3 Tadese Guchi (+251)-911746179
2.3. ELICO, Addis Ababa,
2.2.1 Position: MIS Division Head Nov 1, 2012 to Nov 30, 2015
* Install and support LANs, WANs, network segments, Internet, and intranet systems.
* Maintain integrity of the network, server deployment, and security.
* Develop and analyze systems that are to be used by the employees and the managers
of the company
* Develop Plan that are to be used in implementation of software and hardware
systems in the organization
* Look after the maintenance of computer systems and make sure that all the
departments are functioning properly
* Collect necessary specifications for each department and make sure that their
requirements are met
* Develop and manage staff to monitor technology staff and oversee policies and
procedures of the company
* Look after the purchase of the software and hardware systems and plan proper
budget and quotations for the systems
* Provide training and necessary assistance for the employees involved in
implementation and maintenance of the software systems
* Train the employees in using information systems and help them understand the