Program Specialist/Coordinatior
Global Health Initiative, Devision of Infectious Diseases, School of Medicine
Total years of experience :6 years, 2 Months
I spearheaded the expansion of provided services for refugees to include Arabic speakers refugee. While ensuring appropriate medical-cultural care, I developed and implemented clear processes and performance metrics. In addition to train support staff.
Detailed achievements:
• Expanded the services to include Arabic speakers’ refugees.
− Addressed the most of religious and cultural differences.
• Improve efficacy and productivity through solving gaps in clinical and paperwork process at 500 clinic and Immunization clinic.
− Fixing insurance and belling issues.
− Create lists to ease lab orders
− Create signs to facilitate the immunization process.
• Expand the provided services to include Mental Health component. As a trail run I volunteered to attend the sessions an interpreter to compensate for unavailability of Arabic interpreters on site.
• Created new connections between the university hospital’s different medical departments.
During this time period, translated several documents, audio and video materials from English to Arabic language and in revers for several entities including but not limited to lawyers, refugees, websites, students and reporters.
I have worked as a dietician in a hospital for four years. I was responsible for crafting the diets of patients and for educating individuals on the benefits of maintaining proper dietary standards. Also, I was responsible for consulting with healthcare co-workers about the particular needs of my patients, developing specialized diets, ensuring that proper safety regulations were being addressed and inspecting meals before they were served. In addition to supervising the training process of the new graduates who work a three months period in the hospital.
Graduation Practicum: Building Cultural Competency into Refugees’ Health Care. This project incorporated Arabic cultural concepts into the provided refugees’ health care in order to influence and enrich its process.