Logistics & Supply Chain Manager
786.Com Enterprises
Total years of experience :32 years, 11 Months
Operational Activities:-
• Overall management of the branch
• Ensure SLA to be adhered
• Office administration, Compensation structure
• Preparation Of invoice and Agreements & tenders.
• Induction and Performance Appraisal for a Team
• Organizing, coordinating and imparting Training for clients and for DFS employees
• Maintenance of Employees files, Records, Data Upkeep & Updating, MIS and aided in formulating a synchronized system of reporting and feedback.
• Advise CEO on organizational behavior issues
• Align employee values with organizational values
Logistics & Supply Chain Contribution:-
• Brought in 40 new companies business in 4 years.
• 90% on time delivery over the period of 5 years.
• Decreased turnover rate from 25% to 10% in 24 months.
• Planning delivery timetables
• Ensuring stores have enough stock
• Making sure suppliers have enough stock to meet demand
• Overseeing the ordering and packaging process
• Monitoring stock levels
• Tracking products through depots and distributors to make sure they arrive at their destination
• Overseeing arrival of shipments
• Coordination & Communication with Domestic and International suppliers.
• organizing shipments
• coordinating drivers, vehicles, loads and journeys
• operating IT systems
• negotiating and agreeing contracts
• developing and confirming schedules
• planning for and negotiating technical difficulties
• preparing paperwork for regulatory bodies
• liaising and managing staff
• implementing health and safety standards
Overseeing the distribution process every step of the way and also performed the role of secret eye on staff to make sure the products are not only stored correctly but dispatched on time too.
I played a very hands on role and enjoyed working with different teams, constantly provided liaison with purchasing officer, warehouse staff, marketing & sales personals and transport clerks to ensure a smooth process.
Providing part time Forex trading consultancy and current world financial updates to clients.
Recruitments
• Handled a Team of 4 HR executive and 40 staff people.
• Adhere to Recruitment and selection process, interview matrix and approval matrix
• Maintain Recruitment matrix in RMS (Recruitment management system).
• Manage end to end recruitment for bulk hiring at FairField Communications BU across all levels, (offline and online) for 5 locations and for support team in Corporate.
• Acted as Key point of contact on recruitment process related matters for all advertising units in Pakistan. Supporting and coaching Hiring Manager's use of e-Recruiting application.
• Conduct Competency based interviews, Administer preliminary psychometric tests for applicants, co-ordinates and assists line manager in the selection process, coordinates applicant traveling, Reference check, Salary Negotiation, Ensures all documents/approvals are optioned before rolling out offer letter to selected candidates.
• Conduct smooth on-boarding of new hires and assist with new hire orientation and coordinates with HR ops to ensure new hire traveling, accommodation, training and joining and post joining process runs efficiently.
• Pitch correctly policies and procedures to the candidates.
• Reviewing and updating new job description in system.
• Maintain optimum capacity with TAT and 100% Compliance for all hires.
• Maintain per hire cost with hiring correct source mix various channels of sourcing available.
• Build and maintain a good quality database and minimize recruitment costs through tactful utilization of the vendor schemes, job portals, employee referral programs, social networking sites, newspaper recruitment advertisement, paper insert, Campus hiring, Walk-ins & industry referrals.
• Involved in vendor empanelment process and evaluate their performance timely.
• Work closely with National-Sales manager to formulate recruitment strategies in line with sales targets to bring goal congruence between HR and sales teams.
• Administer Warning letters, Transfer of Employees, Reporting manager change, Employee bonds/contract etc.
• Providing regular & detailed reporting updates on recruitment key matrix, hiring status, cost of hire & TATs.
Employee Welfare, Engagement and Grievance handling:-
• Handling escalation calls, Ensure prompt and timely resolution of employee grievances to maintain cordial management-employee relations
• Conducting Counseling sessions for the employees. Facilitating Skip Level Meetings.
• Conduct and execute, employee engagement and welfare activities and parties on varied themes, all within the stipulated budget
• Competition analysis for HR practices on parameters like compensation& benefits leave structures and work conditions.
Facilitating the training and coaching on how to use PEAK application (E-Performance Appraisal system), Guide them on RACI Matrix, Ensuring the receipt of Ratings within timelines
• Assisted and coordinated PIP Process, Training, corporate events,
• Analyze attrition trends, pre planning to keep funnel full
Exit Process
• Take Exit Interviews
• Evaluate the actual reason for exit and finding a mid way to retain that employee.
• Discussion with managers with data for reducing the exit ratio.
Undertaken HR Project Design program called ‘ERelations’ to build good Employee Relation with New Hires
• Successfully designed and implemented project “ ERelations” which as the name suggests is for connecting with our new employees at various touch points (after 7 days, 30 days, 60 days & 90 days from their joining) to ensure employee have all the resources to help them to succeed and can address their concerns if any. And get there feedback to improve employee satisfaction and organizational success
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Role & Responsibilities:
I performed the following aspects of the supply chain: sourcing, purchasing, transport, warehousing and distribution:-
• I assisted in managing a team of 75 people.
• Monitoring data management to keep accurate product, contract, pricing and invoicing information.
• Working closely with suppliers and customers to improve operations and reduce cost.
• Ensuring the personal safety and safe working environment of staff.
• Communicating needs & objectives to managers & key personnel in procurement, logistics & distribution.
• Negotiating contracts to reduce costs and achieve maximum efficiency.
• Providing accurate routing information to ensure that delivery times and locations are coordinated.
• Accurately calculating total supply chain costs in relation to proposed new projects.
• Obtaining quotes for transportation and also making cost comparisons.
Other Duties performed:-
• organizing shipments
• implementing health and safety standards
Role & Responsibility
• Expertise in Handling Middle Management and Senior Management Requirements Providing staffing support to clients
• Responsibilities includes end to end recruitment Through Job Portals Head Hunting, References, Existing Databank, Employee-Referrals, Internet Sourcing, Advertisement, Campus Hiring
• Coordinates and set up interview ensuring interview logistic are in place
• Client serving, Handle Walk-in interview for our client
• Maintain Recruitment metrics and Client Applicant Tracking System (CAT) to facilitates easy status tracking of each candidate and client requirement
• Do Reference check of employees
Service Coordinator
In-charge Coordinator of Service department (included 15 service engineers, assistant and 2 peons). Responsibilities included to assign daily service jobs, follow up with engineers about jobs and equipment. Customer service. Procurement of Computer hardware parts. Preparation of daily/weekly and monthly reports for executives.
American Institute of Management Sciences Diploma of Logistics & Supply chain Management Manager from Laurels Institute, Karama, Dubai.
BACHELORS DEGREE