Tala Ghaddar

• Managed communication with 100+ applicants and clients daily through chatbot systems, Ziwo, calls, and
ERP platforms.
• Supported recruitment operations by maintaining accurate records and applicant tracking.
• Contributed to improving applicant engagement and response rates through timely follow-up and
personalized support.
• Coordinated communication between applicants, recruiters, and operational teams to ensure smooth
processing.

• Looked at and carried out chemical processes involving eggshells and lemon juice. They reached high
calcium ion levels in both drinking water and a distilled solution by measuring 160 mg/L and 240 mg/L,
respectively.
• Spoken about my research at the National Association of Science and Research at the Lebanese University
in Al Hadath.

• Collected and analyzed patient satisfaction data from 300+ patients across multiple hospital departments.
• Identified service gaps and supported quality improvement initiatives that enhanced patient experience.
• Prepared monthly quality reports and performance indicators for hospital management.
• Collaborated with healthcare teams to implement corrective actions and improve service delivery.

• Registered to detect malnutrition and provide early care.
• Examined pharmacy inventories through audits to improve their handling.
• Planned and administered surveys to determine how patients and the community felt about our care.
• Participated in programs to teach people about non-communicable diseases and dangers in hospitals