Talal Baghdadi

Al Rajhi Bank, Jeddah — May 2025 - Present
• Specialized in B2B financing only (CBG - no retail/individual clients).
• Products handled: POS Financing, Invoice Financing, BBF, BIF, Vehicle Financing (Commercial),
Real Estate Financing (for business use).
• Providing Shariah-compliant, scalable financing options.
• Prospecting and onboarding qualified businesses.
• Structuring offers based on company cash flow and activity.
• Collaborating with credit and risk teams for approvals.
• Ensuring customer satisfaction and portfolio health.

Educating customers about digital banking features.
• Resolving issues and supporting clients.
• Handling requests, inquiries, and complaints.

• Protecting accounts from unauthorized activity.
• Freezing accounts and recovering funds when needed.
• Processing fraud claims and ensuring customer satisfaction.

• Responding to inquiries and explaining banking products.
• Assisting with loans, repayment, and credit card marketing.
• Educating clients on systems and policies.

Guest check-ins and room assignments.
• Responding to guest inquiries.
• Coordinating special requests and services

Handling calls for reservations and information.
• Explaining hotel services and availability.
• Resolving guest complaints efficiently

Overseeing project timelines and quality.
• Coordinating teams and ensuring project success.