Management Consultant
ELM
Total years of experience :15 years, 1 Months
Strategically engaged on managerial consulting projects that help the company to solve critical issues, create value, maximize growth and improve the business performance of our clients. The role requires keeping instant focus on documenting, modelling, and analyzing clients’ processes and procedures. It also requires developing quality management systems, examining operational methods and best practices, and lead process improvement initiatives through programs and projects into successful implementations.
Lead Business Process Management (BPM) projects across the university by adopting various sets of Lean Six Sigma, Change Management, and Project Management practices. The current role involves performing a broader range of Process Improvement work that requires a solid demonstration of analytical and systematic approach to problem solving. The specialist role also requires making business decisions which may impact on the work assigned to individuals or phases of projects.
Promote the use of Business Process Management (BPM) across the university by developing and maintaining enterprise business process models, monitoring and reporting on performance of mission critical processes, and providing on-going support for users in documenting and developing their processes and required reports. Current role also executes concepts of Project Management, Change Management, Lean Six Sigma and other research and economic development initiatives.
Technical governance provider for a national project to implement the BMC Business Service Management Solution (BMC Service Support, BMC Service Assurance and BMC Service Automation). Main roles assigned were identifying any minor or major changes to the scope document, working closely with various stakeholders to present the project status, developing and applying a common governance model and its associated practices, and reviewing submitted deliverables and implementation effort.
Developing and administrating company portal using Microsoft SharePoint solution. The project went through gathering business requirements, developing various project plans, carrying out the actual implementation and writing administration and end-users manuals. Job duties also included conducting ongoing support, monitoring day-to-day performance, handling technical issues and providing in-house training. The organization still utilizes this system as it has become its main intranet solution.
•Business Process Modeling •Business Process Management •Information Technology Management •Enterprise Architecture •Enterprise Application Systems •Business Analysis •International Logistics Management
•Introduction to Computing •Computer Programming •Computer Architecture •Operating Systems •Programming Languages •Software Engineering •Computer Organization and Assembly Language •Data Structures •Information Security •Database Management Systems •Data Communication and Computer Networks •Artificial Intelligence •Compiler Construction •Computer Graphics •Internet Technologies •Distributed and Parallel Computing •Social and Ethical Issues in Computing •Linear Algebra •Discrete Mathematics •Integral Calculus •Differential Calculus