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Talar Sarkis, QA Team Supervisor

Talar Sarkis

QA Team Supervisor·Integrated Aviation Solutions (ES Group)

Lebanon

Bachelor's degree, Interior Design

Work experience

Total years of experience: 18 years, 7 months

QA Team Supervisor

January 2024 - Present

Integrated Aviation Solutions (ES Group)

Beirut, Lebanon

January 2024 - Present

• Monitor team workload and performance
• Hire, train, and mentor QA staff
• Review and validate test case quality
• Track and prioritize bugs with development teams
• Coordinate with developers on test automation integration
Company industry:
Ground Fleet, Aviation, & Marine Refuelling

Product Manager

January 2022 - Present

Integrated Aviation Solutions (ES Group)

Beirut, Lebanon

January 2022 - Present

• Define product requirements and business specifications for aviation
digital platforms
• Analyze business and functional requirements for aviation and
transportation systems
• Lead feature validation and quality assurance processes for aviation
systems
• Define expected system behavior and workflows
Company industry:
Ground Fleet, Aviation, & Marine Refuelling
Job role:
Logistics and Transportation

Supervisor of Flight Permits Department

January 2019 - Present

Integrated Aviation Solutions (ES Group)

Beirut, Lebanon

January 2019 - Present

• Supervise and guide staff involved in permit processing on behalf of
the Civil Aviation Authority of the Central African Republic)
• Ensure all permit applications comply with Civil Aviation Authority
regulations and international aviation standards
• Coordinate with airlines, aircraft operators, and flight support
companies regarding permit requirements
• Review and approve permit documentation and operational requests
Company industry:
Ground Fleet, Aviation, & Marine Refuelling

System Administrator

January 2019 - Present

Integrated Aviation Solutions (ES Group)

Beirut, Lebanon

January 2019 - Present

• Manage user accounts, access rights, and system permissions
• Prepare user manuals, documentation, and training materials
• Provide technical support to system users
• Train users on aviation digital platforms and operational systems
• Monitor system performance and coordinate issue resolution
• Coordinate with technical, operational, and regulatory teams
Company industry:
Ground Fleet, Aviation, & Marine Refuelling

Charter Sales Manager / Flight Coordinator

January 2013 - January 2018

Executive Sky (ES Group)

Beirut, Lebanon

January 2013 - January 2018

• Maintain good relationship with the companys customers through
regular phone contact, e-mails or personal contacts
• Manage all aspects of VIP/Private/Medical/Cargo flights from initial
sale to scheduling to post-flight
• Providing out-of-hours telephone cover from home during evenings
and weekends
• Maintaining sales records and preparing sales reports for
management
Company industry:
Aviation Support Services

Lead Flight Attendant

January 2009 - January 2013

National Air Services (NAS AIR)

Riyadh, Saudi Arabia

January 2009 - January 2013

• Lead and coordinate the cabin crew during the flight
• Ensure full compliance with aviation safety and emergency
procedures
• Handle in-flight incidents or emergencies as the senior cabin
authority
• Report cabin status, passenger issues, or operational concerns
Company industry:
Airlines

Flight Attendant

January 2007 - January 2009

MenaJet

Beirut, Lebanon

January 2007 - January 2009

• Provide optimal passenger comfort and premium onboard service
• Comply with the company’s safety rules & regulations to ensure cabin & passenger safety
Company industry:
Airlines

Education

AUL University

January 2025

January 2025

Bachelor's degree, Interior Design

Lebanon

Skills

ACCOUNTANCY

Beginner

BANKING

Expert

CASH HANDLING

Expert

CREDIT

Expert

CUSTOMER SUPPORT

Intermediate

MANAGEMENT

Beginner

NAS

Beginner

PERSONAL

Beginner

SAFETY

Expert

STOCK CONTROL

Intermediate

AutoCAD

Expert

Interior Architecture

Intermediate

Customer Service

Expert

Adobe Photoshop

Expert

Microsoft Office

Expert

3ds Max

Expert

Administration

Expert

Microsoft Excel

Intermediate

Project Management

Expert

AVIATION

Intermediate

BUSINESS REQUIREMENTS

Intermediate

CIVIL AVIATION

Intermediate

DATA PROCESSING

Intermediate

DIGITAL TRANSFORMATION

Intermediate

OPERATIONS

Intermediate

PROCESS LIFECYCLE

Intermediate

PRODUCT MANAGEMENT

Intermediate

PRODUCT REQUIREMENTS

Intermediate

QUALITY ASSURANCE

Intermediate

AUTOMATION

Intermediate

HEARING AID

Intermediate

INTERIOR DESIGN

Intermediate

TEST AUTOMATION

Intermediate

TRANSPORTATION MANAGEMENT

Intermediate

Languages

Arabic

Expert

English

Expert

French

Expert

Armenian

Beginner

Training and Certifications

Certifications
AIR CREW SECURITY COURSE
CABIN SAFETY & A320 FAMILIAZRIZATION COURSE
FIRST AID COURSE
EMBRAER EMB190/195 FAMILIARIZATION COURSE
Ticketing & Reservation Fundamental Course
AIR CREW SECURITY COURSE
CABIN SAFETY & A320 FAMILIAZRIZATION COURSE
FIRST AID COURSE
EMBRAER EMB190/195 FAMILIARIZATION
Ticketing & Reservation Fundamental Course

Hobbies and interests

Drawing