Application Portfolio Manager
Bell Canada
Total years of experience :28 years, 10 Months
Provide support to the IT department, performing data manipulations, generating statistics, and organizing information into understandable reports and presentations.
Key Accomplishments:
•Develop and manage detailed reporting for the executive staff, gathering information on organization, validation and presenting the data to the executives.
Conducted reviews of the processes and procedures, analyzing to ensure an adherence to the business requirements document and system requirements specifications, identifying areas where changes were necessary to improve adherence and enhance efficiency, and implementing these changes
KEY ACCOMPLISHMENTS:
• Established comprehensive business requirement documents and system requirements specifications based upon the goals and needs of the company.
• Collaborated with management and other teams to create documentation that was all-inclusive and understandable.
Managed the restructuring of the IT and ERP departments, categorizing all procedures to identify areas where changes could produce more efficient processes, and establishing workflows for higher productivity.
Key Accomplishments:
•Implemented best practices to better organize work distribution and streamline procedures.
Key Accomplishments:
•Rebuilt the financial model assisting the creation of the full business plan for Phase I of the Amwaj projects.
•Member of the Emergency Task Force, which developed the generic financial mode for Sama Dubai projects.
Developed and implemented strategies repositioning, restructuring, service development, and full operational training management for an area spanning from Morocco to Iran, overseeing the marketing and budgets for the entire area.
KEY ACCOMPLISHMENTS:
• Managed the SAP training requirements for the Middle East and North Africa.
• Created a business plan for promoting SAP training in the territory, establishing a realistic budget and increasing awareness and participation to double the sales of SAP training in 2006.
Directed the implementation of ERP solutions for small and medium businesses, leading the team and overseeing client experiences to create high levels of satisfaction.
KEY ACCOMPLISHMENTS:
• Trained new employees that were outsourced to ARAMCO as SAP ABAP consultants.
• Completed 2 SAP implementation projects
Coordinated projects, and provided technical consultancy and supervision to ensure completion within set time and budgetary limits.
KEY ACCOMPLISHMENTS:
• Implementation of 8 SAP projects in the USA and Canada.
• Provided leadership to the Who is Where Project, which worked with the Global Practice Organization to build a database of skill sets for all 11, 000 employees.
Utilized expertise in FoxPro 2.00 and FoxPro 2.6 for Windows to provide programming for the Canadian Department of National Defense, developing multiple projects and overseeing the confidential systems.
Designed and developed a multiuser operations management system for LAMEX, a courier company, establishing the requirements and conducting extensive testing to ensure the program fulfilled all the needs of the client.
Identified an inefficient system used for transactions within the Motor, Marine Cargo and Medical Insurance departments, and created an innovative solution to manage the transactions.
KEY ACCOMPLISHMENTS:
• Oversaw the complete project life-cycle, from gathering the needs and requirements for the concept, to testing and implementing the new system.
Bachelor Degree of Administrative Sciences in Business Administration
