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tamara almohtar, Corporate Partnership and Integration

tamara almohtar

Corporate Partnership and Integration·Extra Miles

Lebanon

Bachelor's degree, Marketing And Advertising

Work experience

Total years of experience: 10 years, 2 months

Corporate Partnership and Integration

October 2022 - September 2023

Extra Miles

Abu Dhabi, United Arab Emirates

October 2022 - September 2023

• Delivered exceptional customer service to United Arab Emirates army members, enhancing user satisfaction for the Homat Al Watan application.

• Engaged proactively with various companies to establish strategic partnerships, expanding the application’s network and offerings.

• Efficiently managed the registration process by completing forms and diligently following up with partners to ensure compliance with documentation requirements.

• Fostered strong relationships with partners, contributing to a seamless integration experience and promoting collaboration.

• Utilized strong communication and organizational skills to streamline operations, supporting the overall mission of the organization.

Company industry:
Business Support Services
Job role:
Customer Service and Call Center

Purchase Co Ordinator

March 2022 - June 2022

Harkous Foods Company

Beirut, Lebanon

March 2022 - June 2022

• Conduct thorough reviews of vendor documentation to ensure compliance with operational standards and requirements.

• Streamline organization of vendor documents during Purchase Order submissions and goods deliveries to enhance efficiency.

• Maintain and update ingredient costing files and pricelists, contributing to effective budgeting and cost management.

• Regularly update Purchase Orders with accurate delivery information to ensure timely fulfillment and customer satisfaction.

• Foster strong relationships with suppliers to address delivery and quality issues, enhancing overall service quality.

• Collaborate with the Purchasing Manager on various projects, demonstrating adaptability and support for operational goals.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Purchasing and Procurement

Admin and Operation Assistant

April 2020 - June 2022

Harkous Foods Company

Beirut, Lebanon

April 2020 - June 2022

• Supported a team of 2 area managers, enhancing operational efficiency and collaboration.

• Compiled and drafted comprehensive total selling reports for 2 branches, driving data-driven decision-making.

• Developed and maintained cost control reports, ensuring financial accountability across both branches.

• Implemented effective cost management strategies, contributing to improved profitability.

• Oversaw kitchen recipe management and cost updates, optimizing menu offerings and reducing waste.

• Demonstrated strong organizational and communication skills, essential for an Assistant Operation Manager and Customer Service Agent role.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Administration

Assistant Operations Manager

February 2017 - April 2020

Harkous Chicken Group

Beirut, Lebanon

February 2017 - April 2020

• Supported a team of 3 area managers and 10 associates to enhance operational efficiency.
• Successfully managed two new branch projects annually, ensuring timely execution and adherence to budget.
• Compiled and drafted comprehensive sales reports for four branches, providing insights for strategic decision-making.
• Developed cost control reports for three branches, contributing to improved financial performance.
• Collaborated with the call center department and clients to ensure high levels of customer satisfaction.
• Currently assisting a team of 2 area managers at Harkous Foods Company, focusing on operational support and reporting.
• Proficient in administrative tasks, fostering a seamless workflow within the organization.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Administration

Administrative Secretary

May 2013 - January 2017

Harkous Chicken Group

Lebanon

May 2013 - January 2017

• Developed comprehensive expense reports and capital expenditure requests, ensuring accuracy and compliance with budgetary guidelines.
• Efficiently managed office supply inventory, ordering and distributing items while maintaining a strict budget.
• Coordinated guest arrivals, delivery routing, and courier services to enhance operational efficiency.
• Handled a high volume of incoming and outgoing calls, ensuring clear communication and accurate message recording.
• Organized and distributed incoming mail promptly, facilitating smooth office operations.
• Welcomed and assisted numerous visitors, including VIPs and vendors, creating a positive first impression.
• Supported internal communications by distributing employee notices and mail throughout the office.
• Demonstrated strong organizational skills and attention to detail in all administrative tasks.

Company industry:
Food & Beverage Production
Job role:
Administration

Education

Arts, Sciences And Technology University In Lebanon

September 2022

September 2022

Bachelor's degree, Marketing And Advertising

Lebanon

Lebanese University

September 2015

September 2015

Bachelor's degree, Developmental Psychology

Lebanon

Faculty of literature – studied two years of psychology

Skills

Purchasing
Expert
Purchasing
Expert
Marketing
Expert
Marketing
Expert
Personal Assistant
Expert
Personal Assistant
Expert
Admin Assistant
Expert
Admin Assistant
Expert
Customer Service
Expert
Customer Service
Expert
BUDGETING
Expert
BUDGETING
Expert
CALL CENTER
Expert
CALL CENTER
Expert
COST CONTROL
Expert
COST CONTROL
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
MICROSOFT MAIL
Expert
MICROSOFT MAIL
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
RECORDING
Expert
RECORDING
Expert
SALES
Expert
SALES
Expert
BUSINESS DEVELOPMENT
Beginner
BUSINESS DEVELOPMENT
Beginner
INNOVATIVE
Beginner
INNOVATIVE
Beginner
Problem Solving
Expert
Problem Solving
Expert
Purchasing
Intermediate
Purchasing
Intermediate
Mail
Expert
Mail
Expert
Marketing
Intermediate
Marketing
Intermediate
Office Administration
Expert
Office Administration
Expert
Order
Expert
Order
Expert
Management
Intermediate
Management
Intermediate
Office Work
Expert
Office Work
Expert
Office Management
Expert
Office Management
Expert
Data Entry
Expert
Data Entry
Expert
Operation
Expert
Operation
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Accounting
Intermediate
Accounting
Intermediate
Administration
Expert
Administration
Expert
Administrative
Expert
Administrative
Expert

Languages

English
Expert
Arabic
Native Speaker
French
Beginner