Tamer Ahmed  Abdel Gawad, Hotel Manager - Helnan Palestine Hotel

Tamer Ahmed Abdel Gawad

Hotel Manager - Helnan Palestine Hotel

Helnan International Hotels

Location
Egypt
Education
Master's degree, Hospitality And Hotel Management
Experience
19 years, 11 Months

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Work Experience

Total years of experience :19 years, 11 Months

Hotel Manager - Helnan Palestine Hotel at Helnan International Hotels
  • Egypt - Alexandria
  • My current job since April 2017

One of the best 5 stars hotel in the city, used by the country celebrities and state figures when visiting the city, either for business or for leisure and private time

Hotel GM - Helnan Marina Sharm at Helnan International Hotels
  • Egypt - Sharm el Sheikh
  • June 2016 to April 2017
Hotel GM - Iberotel Lido Sharm at jaz hotels & resorts
  • Egypt - Sharm el Sheikh
  • October 2010 to December 2015

Ensuring the smooth operations of the hotel daily routine work,
 Maintaining the company quality standards
 Ensuring guest satisfaction on the entire hotel operations
 Increasing the percentage of repeaters guests
 Maximizing hotel revenues and controlling the expenses

Hotel GM - Iberotel Aswan at jaz & hotels resort
  • Egypt
  • September 2009 to September 2010

Pre-Opening & Opening Experince.
Ensuring the smooth operations of the hotel daily routine work,
 Maintaining the company quality standards
 Ensuring guest satisfaction on the entire hotel operations
 Increasing the percentage of repeaters guests
 Maximizing hotel revenues and controlling the expenses

Hotel GM - Iberotel Luxor at jaz & hotels resorts
  • Egypt - Luxor
  • December 2007 to September 2009

Ensuring the smooth operations of the hotel daily routine work,
 Maintaining the company quality standards
 Ensuring guest satisfaction on the entire hotel operations
 Increasing the percentage of repeaters guests
 Maximizing hotel revenues and controlling the expenses

Hotel GM - Iberotel Dahabeya at jaz hotels & resorts
  • Egypt
  • December 2005 to November 2007

Ensuring the smooth operations of the hotel daily routine work,
 Maintaining the company quality standards
 Ensuring guest satisfaction on the entire hotel operations
 Increasing the percentage of repeaters guests
 Maximizing hotel revenues and controlling the expenses

Rooms Division Manager - Iberotel Palace at jaz hotels & resorts
  • Egypt - Sharm el Sheikh
  • January 2004 to November 2005

Overseeing all Rooms Division Operational Departments,
Including FO, HK, Laundry, Security, Daytime Animation, as well as Recreation Departments.
 Ensuring all policies and procedures are adhered to, in order to guarantee the highest levels of customer service.
 Controlling departmental expenditure to meet budget constraints
 Representing the Hotel GM during his vacations, and in charge of the day-to-day hotel operations, during his absence.

Education

Master's degree, Hospitality And Hotel Management
  • at London International Universty
  • July 2021
Bachelor's degree, Hotels Industry
  • at Faculty of Tourism & Hotels
  • May 1987

Hotel Management Systems

Specialties & Skills

Hospitality Management
Food Service
Hotel Management
operation
Opera Hotel Operating System
communication
Handling guests inquiries and complaints
negotiation
marketing
pre opening
rooms division
problem solving
revenue management
planning
operations management
tourism
labor management
security management
security
supervising

Languages

English
Expert
Arabic
Native Speaker
German
Intermediate

Training and Certifications

Graduation Certificate (Certificate)
Date Attended:
June 1987
CHS (Certificate)
Date Attended:
February 2004
Valid Until:
September 2004
MBA - Hospitality (Certificate)
Date Attended:
July 2021

Hobbies

  • Traveling, Driving, Meeting People
  • Socializing with people, solving issues, driving