Regional Manager
Egyptian Takaful Life
Total years of experience :25 years, 4 Months
Proactively assume a role in developing & executing strategies to build a phenomenal and high performance culture by focusing in customer needs and retention.
Accomplishes sales and organization mission by completing related result as needed by initiating corrective actions through managing all staff reporting to the position
Determine the tone and direction of channel’s sales team with ensuring operation efficiency and sales growth
Accomplishes regional sales human resource objectives by effective recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, evaluate and disciplining employees.
Communicating job expectations, planning, monitoring, appraising and reviewing job contributions and enforcing policies and procedures
Achieving regional sales operational goals by contributing regional sales information and recommendations to strategic plans and reviews, preparing and implement action plans
Implementing production, productivity, quality and customer - service standards
Determining regional sales system improvements and implementing changes
Develop, manage, advice team ( Sales Managers ) and their associates on sales and management directions, competitors and market trends by other department’s support ( Training - Marketing, sales support ) departments
Create and sustain effective collaborative partnership with all manger and departments
Conduct regular sales team meeting to reach an accurate expectations and pipeline review
Develop competencies and process required to create effective and efficient sales channel
Manage quality workflow and procedures to insure maximum business efficiency and maintain appropriate coordination with other departments (HR, training, marketing, etc...)
Increase Sales volume from 23 Million .to 120 Million.
Increase Av. per head count from 45, 000 to 65000 LE per month.
Expand insurance business in new branch and zones.
( 60 operating branches to 200 operating branches)
Leading team of 160 sales agent with12 team leaders and 2 relationship executives.
Developed strategies and business for the firm by building corporate relationships with the industry/market leaders
Held responsibility of expanding the business for the firm along with the expansion of the respective market share
Developed new marketing strategies to capture new market and clients for developing the business further
Introduced improvements in the business strategies on the basis of customer feedbacks
Held responsibility of developing new projects for the future from the existing clients
Managed all the meetings and process of presentations organized for the clients
Participate with Allianz Bancassurance team in the work out of business plans with the bank leading to sales generation through marketing and strategic business plans.
Manage to maintain the strategic partnership between the bank and Allianz.
Assist the Bancassurance Committee, the Area Supervisors, and Insurance Specialists implementing sales and marketing plans on the internal company level as well as the bank’s level.
Control and report on regular basis and according to defined rules about the sales achievements of the Bank, areas, and branches.
Develop plans for regular branch visits, analyze and assess the quality of the work of each managerial sales level under supervision
Propose corrective actions and follow up in order to progressively increase the productivity (Number of policies sold, average productivity, etc...) and the quality of the sales (reduce number of cancellations, improve the renewal rate, organize regular client reviews, etc.
To manage and assist the Insurance Specialists.
To control and report on regular basis and according to defined rules to the Bancassurance Head of Sales.
To participate to the organization, preparation of meetings, Working Groups, etc. with the Head of Sales
and the Management of the Bancassurance Unit.
To achieve and exceed agreed area/branch targets.
To manage, organize, assist, and coach the Insurance Specialists in their marketing efforts
to sell life assurance products (including Personal Accident).
Identically to help ISs to organize so that they can effectively coach and develop bank staff to find the best
ways to promote Bancassurance (within a defined group of branches) so that each branch can achieve and
exceed its insurance target.
Report to Bank Relationship Manager
Managing communication between Branches and Head Office.
Monitor branch insurance sales activity, analyses performance and identify areas and methods to improve performance.
Problem solving and coordination of sales operations at branches through weekly meetings with Branch Manager and Customer Service Supervisor.
Develop good and efficient relations with the management of the branches as well as the upper management, notably in charge of the Bancassurance development, so that to be able to cooperate and improve the overall performance of the branches and ISs.
Participate to the organization, preparation of meetings, Working Groups, etc. with
Presenting financial Products to clients using procedures and techniques explanation...
Helping customer to solve any problem.
Ensure delivering of correctly application with documents required in a timely manner.
Achieving all given business targets.
Continuously generating prospect customer list to be fed into the system.
3 years in military services
Leading group of peoples to acheive a spcific missions
Setting the routs for the area
Sales Control in the supermarket
Open new account of retailer.
Handling Customer complains.
Exhibitions and merchandising rep.