تامر محمد

equipment, mining
machinery, generators, trailers, cranes, and light vehicles across multiple sites in Saudi Arabia.
• Budget Planning: Developing and managing the annual equipment budget and spare parts procurement plan, covering periodic
maintenance, planned major overhauls, consumables, and expected parts.
• Maintenance Optimization: Implementing and analyzing monthly equipment reports to enhance availability and productivity while
minimizing costs.
• New Equipment Planning: Identifying and strategizing procurement needs for new machines to meet operational requirements.
• Technical & Commercial Studies: Conducting commercial and technical evaluations for mobile equipment procurement and future
project requirements.
• Procurement & Cost Control: Managing the procurement process for equipment and spare parts, including vendor negotiations and
cost efficiency analysis.
• Workshop & Tool Management: Ensuring special tools and workshop resources align with maintenance and operational demands.

a) Managing all the service & parts related operations for a fleet consisting of 206
machines Earth Moving M/Cs, Asphalt equipment, Generators, Trailers, Cranes &
small carsworking in different sites all around Egypt,
b) Preparing equipments annual budget and spare parts procurement plan including the
following:
- Periodic maintenance requirements
- Planned major overhauls.
- Consumable’s requirements
- Expected parts.
- Workshopsspecial tools requirements.
c) Managing the equipment monthly reports analysis to improve the equipment availability
& production with the lowest cost possible.
d) Planning for the new machines requirements.
e) Preparing the commercial & technical studies related to the new mobile equipment
required by the present or the future projects.
Managing the commercial & technical studies for the equipment & spare parts quotations

• Heavy Equipment Operations: Led and managed all aspects of heavy equipment operations to achieve performance targets and meet
operational budgets.
• Fleet Efficiency & Optimization: Ensured operational efficiency and equipment availability through improved policies, procedures,
and systems for continuous improvement.
• Data Analysis & KPI Monitoring: Analyzed maintenance data and key performance indicators (KPIs) to optimize performance and
implement necessary improvements.
• Budget Management: Developed and controlled the departments annual budget, ensuring cost efficiency and alignment with
financial targets.
• Personnel Management: Supervised and evaluated maintenance teams, mechanics, and heavy equipment drivers, providing
coaching, training, and performance management.
• Procurement & Spare Parts Management: Collaborated with the procurement department to ensure the availability of spare parts
and consumables for fleet maintenance.
• Heavy Equipment Rental: Managed the outsourcing and rental of heavy equipment to optimize fleet utilization.
• Maintenance & Repairs: Oversaw the preventive and corrective maintenance of heavy equipment, both internally and through
external service providers.
• Failure & Cost Analysis: Conducted heavy equipment failure analysis and maintenance cost evaluations to drive cost savings and
improve efficiency.
• Preventive Maintenance Planning: Established and monitored preventive maintenance programs to reduce downtime and extend
equipment life cycle.
• Equipment Evaluation & Procurement: Participated in equipment evaluation, purchase, and disposal decisions, ensuring cost
effective asset management.
• Stakeholder Coordination: Acted as the focal point of contact for all internal customers, ensuring high service reliability and
responsiveness.
• External Repairs Management: Managed the outsourcing of external heavy equipment repairs, negotiating contracts and ensuring
service quality.
• Reporting & Compliance: Provided regular reports to the Group Supply Chain Manager, detailing fleet performance, maintenance
activities, and cost analysis.

• Fleet Management: Oversaw service and parts operations for a fleet of 200 mining and earthmoving machines, trailers, cranes, and
light vehicles across two sites.
• Team Leadership: Managed a technical and administrative workforce of 350 employees, ensuring smooth operations and efficient
maintenance processes.
• Budget Planning: Developed and controlled the annual budget for mobile equipment, covering periodic maintenance, planned
overhauls, consumables, expected parts, and workshop tool requirements.
• Maintenance Optimization: Conducted monthly performance analysis to enhance equipment availability, productivity, and cost
efficiency.
• New Equipment Planning: Evaluated and planned procurement of new machines based on project needs and operational demands.
• Technical & Commercial Studies: Conducted commercial and technical evaluations for mobile equipment procurement and spare
parts acquisition.
• Procurement & Cost Control: Managed spare parts procurement, ensuring cost-effective purchasing, vendor negotiations, and
inventory management.
• Workshop & Tool Management: Ensured the availability of special tools and workshop resources to support maintenance and repair
activities.

• Procurement Strategy Development: Designed and implemented a comprehensive procurement strategy aligned with business
objectives, ensuring cost efficiency and financial savings.
• Department Leadership: Led the procurement department, setting performance targets, monitoring KPIs, and driving continuous
improvement.
• Stakeholder Engagement: Collaborated with key stakeholders to ensure effective implementation, compliance, and optimal supplier
management throughout contract lifecycles.
• Supplier Management & Negotiation: Managed vendor relationships, negotiated contracts, and ensured adherence to corporate
procurement policies and sustainability standards.
• Compliance & Sustainability: Ensured all procurement activities complied with ASCOMs corporate social responsibility (CSR) and
sustainability policies.
• Budgeting & Cost Control: Developed annual departmental cost-saving targets, aligning with budgetary planning and financial
objectives.
• Spend & Savings Analysis: Established a savings reporting mechanism in collaboration with Finance, producing detailed reports on
procurement performance, expenditure, and savings projections.
• Data-Driven Decision Making: Conducted spend analysis and financial forecasting, providing in-depth insights for procurement
efficiency and budget alignment.

▪ Service Supervision: Acted as a service supervisor, leading maintenance and troubleshooting operations for heavy-duty equipment and gensets.
▪ Equipment Troubleshooting & Repair: Conducted diagnostics, repair, and maintenance of Caterpillar earthmoving and mining equipment following CAT standards and specifications in both workshop and field environments.
▪ System Installation & Commissioning: Established equipment service by studying system requirements, gathering components, performing installations, and conducting acceptance tests.
▪ Equipment Inspection & Calibration: Inspected assembled equipment to ensure proper installation, alignment, and operational efficiency.
▪ Preventive Maintenance Leadership: Led preventive maintenance teams, ensuring optimal machine operating conditions by analyzing Scheduled Oil Sampling (S.O.S) reports.
▪ Customer Support & Training: Provided on-site technical support and troubleshooting to customers, assisted with equipment start-up, and delivered operational and maintenance training.
▪ Field & Workshop Operations: Conducted assembly, alignment, and installation of new and refurbished equipment, ensuring high performance and longevity.
▪ Documentation & Reporting: Maintained detailed service reports for all site visits, repairs, and inspections to ensure compliance and operational efficiency.
▪ Technical Guidance: Advised and mentored junior engineers on best practices in service and maintenance of CAT machinery.
▪ Mining & Construction Equipment Expertise: Hands-on experience with a wide range of Caterpillar mining and earth moving equipment, including:
Dumpers: 745C, 769C/D, 772F, 773D/F, 777C/D
Wheel Loaders: 938G/H, 950G/H/K, 966G/H/K, 980C/F/G/H, 988F/G/H, 992G/H/K
Excavators: 318C, 330/336/340D, 345B/C/D, 349D, 365D
Dozers: D5N, D6T, D8L/N/R, D9N/R, D10N/R/T, D11R/T
Graders: 14H/M, 140/160 H/M
Generators: Small, Medium & Large Generators
Asphalt Paving, Milling & Compacting Equipment

▪ Vehicle Inspection & Diagnosis: Conducted physical inspections with customers to verify complaints, identify issues, and assess service needs.
▪ Sales & Customer Service: Promoted the sale of labor, parts, and accessories, ensuring customer requirements were met while maximizing service revenue.
▪ Technical Support: Provided clear instructions to technicians, specifying labor operations and ensuring accurate repair procedures.
▪ Estimation & Documentation: Prepared detailed written estimates for labor and parts, ensuring transparency and customer satisfaction.
▪ Warranty Claims Management: Inspected warranty complaints, ensuring repair orders complied with franchise warranty procedures.
▪ Quality Control & Assurance: Conducted quality checks on completed jobs, including both service and repair work, to maintain high standards.
▪ Customer Relations & Support: Assisted with telephone inquiries and customer queries, providing professional support and ensuring a positive customer experience.